Publix Return / Refund / Exchange Policies

Synopsis

Returns should be no problem. Complete satisfaction is guaranteed and products can be returned for any reason, used or unused.

Policy Statement

Q: What is the Publix guarantee?

A: The philosophy of pleasing our customers was established from the beginning by our founder, George W. Jenkins. The purpose of his guarantee remains to satisfy the customer: “We will never knowingly disappoint you. If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request.”” – Publix web site

Quick Facts

Time Limit

 None

Receipt Required

 No

Restocking Fee

 None

Refund / Exchange

 Refund or exchange at customer’s option

Original Packaging Required

 No

Probability of Success

 High

Conditions

  • If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request

Exceptions

  • None

More Information

  1. “What is the Publix Guarantee” on the Publix website