Publix
Grocery • US
Retailer Information
Company Name
Publix
Legal Name
Publix Super Markets, Inc.
Website
https://www.publix.comBusiness Category
Grocery
Pharmacy, Bakery, Deli
Headquarters
Lakeland, Florida, US
Status
Active
Founded
1930
Online Presence
Omnichannel
Store Count
1,365
Revenue
$57.1 billion
Customer Contact
1-800-242-1227
Publix is an American employee-owned supermarket chain operating primarily in the Southeastern United States.
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://www.publix.com* Using main website URL
Policy Details
Return Window
No time limit
Receipt Required
No
Original Packaging
Not Required
Fees
None
Refund Methods
- ✓ Original payment method
Return Methods
Contact Information
Bring it to the store
Full Policy Text
If for any reason you are unhappy with your purchase, we want to make it right. To return or exchange an item, simply bring it to the store with a receipt and we will replace it or give you a full refund in the form of your original payment.
If you paid with a card or entered your phone number at checkout, we may be able to look up your receipt for you. If we locate your receipt, we will give you a full refund in the form of your original payment.
If you don’t have a receipt and we’re unable to find your receipt in our system, you may need to identify yourself as a Club Publix member or provide a government-issued photo ID. We will give you credit in the form of a Publix gift card.
We reserve the right to limit refunds based on misuse, or where prohibited by law.
Learn about answers to our frequently asked questions.