H-E-B Return / Refund / Exchange Policies


Here Everything’s Better (H-E-B) only advertises a return guarantee on their branded products. These should be no problem to return for any reason, but there could be issues when attempting to return unbranded products.

Policy Statement

Question: What do I do if I don’t like the quality of an H-E-B or Hill Country Fare brand product?


We offer a money back guarantee on our H-E-B and Hill Country Fare brand products. We always appreciate retrieving any unused portions for product evaluation. This helps us ensure we meet the high quality standards set for these products. If you are ever dissatisfied with one of our products, please return the unused portion to one of our locations for a full refund.” – H-E-B web site

Quick Facts

Time Limit


Receipt Required


Restocking Fee


Refund / Exchange


Original Packaging Required


Probability of Success

 High (on branded items)


  • Return unused portion


  • None

More Information

  1. Help on the H-E-B website