Dollar Tree Return / Refund / Exchange Policies


Dollar Tree does not offer refunds, but will exchange on non-seasonal merchandise.

Policy Statement

“What is Dollar Tree’s merchandise return policy?

So that we may continue to provide you extreme value for $1.00 when shopping at one of our retail stores, we reserve the right to limit quantities, do not offer refunds, and consider all sales final. We will gladly exchange any unopened item with the original receipt; however, we do not offer exchanges on seasonal merchandise.

When shopping online at, all sales are final. However, if your order is incomplete, or your items arrived damaged, we will correct the problem. Simply call our 24/7 Customer Order Support at 1-877-530-TREE (8733) so we can determine the best way to resolve the matter.” – Dollar Tree web site

Quick Facts

Time Limit


Receipt Required


Restocking Fee


Refund / Exchange

 No returns, exchange only

Original Packaging Required


Probability of Success



  • will exchange any unopened item with the original receipt


  • Seasonal Merchandise

More Information

Please refer to Frequently Asked Questions on the Dollar Tree website.