Family Dollar
Family Dollar Return / Refund / Exchange Policies
Synopsis
The 25% restocking fee for online returns is quite punitive. Consider carefully your online purchases.
Policy Statement
“REFUNDS & EXCHANGES
- If you are not completely satisfied with any merchandise purchase at a Family Dollar Store, please return the merchandise (within 30 days) to any Family Dollar Store. If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s).
- Without a receipt, a Family Dollar return card will be issued.
- At stores that accept SNAP Food Stamp benefits, any food items purchased with a SNAP Food card and returned without a receipt can be exchanged for other food items only.” – Menards web site
Quick Facts
Time Limit |
30 days |
Receipt Required |
No |
Restocking Fee |
No |
Refund / Exchange |
Refund or exchange at customer’s option |
Original Packaging Required |
No |
Probability of Success |
High |
Conditions |
|
Exceptions |
|
More Information
Please refer to Refunds and Exchanges on the Family Dollar web site.