Walmart Canada

Politique de retour If I buy something from Walmart, can I return or replace it? Oui (with just a few Exceptions). Our Politique de retour is the same pour both online and in store purchases with just a few miNonr differences: Online purchases: the return timeframe begins on the date of your order’s arrival. In store purchases: the return timeframe begins on the purchase date. Make sure to bring along your proof of purchase. The standard Walmart Politique de retour outlined below applies to purchases which are sold and shipped by Walmart as well as Marketplace items shipped and fulfilled by Walmart. The Marketplace Politique de retour applies to purchases which are both sold and shipped by Marketplace sellers. The Fulfilled by Walmart Politique de retour applies to items sold by Marketplace sellers that are shipped and fulfilled by Walmart. The Holiday Politique de retour may extend your return period during the holidays. Walmart Standard Politique de retour Almost anything you buy from Walmart, whether purchased in-store or on Walmart.ca (that are fulfilled by Walmart), can be returned or replaced within 90 jours with the exception of a few items listed below. Items marked with an asterisk (*) must be returned uNonpened (see Nonte 1). Valid proof of purchase must accompany the product in all cases: Within 14 days Cellular Téléphones  Camcorders & Digital Cameras Computers / Laptops GPS units Monitors Printers Tablets & eReaders Video Game Consoles & Handhelds Video Games & Computer Games* Wearable Tech Within 30 jours Appliances and Accessories, except Soda-makers – See Nonte 3 Soda-makers* Books/Magazines/Tabloids Marked Down Items (Nont on Clearance) - Yellow Barcode Sticker Drones with GPS Function* DVD Players/Recorders HeadTéléphones & EarTéléphones* Home and Portable Audio Systems* Ink Cartridges & Toners* MP3 players Portable Video Players* TeleTéléphones Televisions Movies & Pre-Recorded Music* Air Mattresses & Pumps* – See Nonte 4 Breast Pumps* Contact Lenses (except Rigid Gas Permeable)* Contact Lenses (Rigid Gas Permeable) Eye-Glasses (purchased from a Walmart Vision Centre) Outdoor Power Equipment Perennial Live Plants, Trees & Shrubs Tents, Pools & Pumps Software Products* Playhouses and Water Inflatables (requiring constant air from power source)* Within 90 jours Personal Care Items* – See Nonte 5 Walmart Protection Plan – See Nonte 6 Within 1 Year: ONN/Black Web Electronics Merchandise Final Sale: Swimwear and Covers (when hygiene liner is removed) Undergarments (all) Fireworks Clearance (except Walmart Brands) Trading & Collector Cards Products containing flammable components (Small Batteries, Fuel, Motor Oil, Paints, Additives, Cleaners) Family Planning Products Prescription Medication – See Nonte 7 Diabetic Products (meters, strips, lancets, lancet devices and syringes) Sexual Wellness Items Pierced earrings Alcohol & Liquor – See Nonte 8 Annual Live Plants Bulk Landscaping Products 100lbs+ Photo custom services Prepaid Téléphone Cards Third Party Cartes-cadeaux Walmart Cartes-cadeaux – See Nonte 9 Digital Downloads Variable: Large Batteries (Car, Motorcycle, Marine) – See Nonte 10 Children Clothing, Sizes 0-16 – See Nonte 11 Children Footwear, Pre-walk Toddler, Sizes 0-10 – See Nonte 11 Children Footwear, Boys Youth, Sizes 1-6 & 11-13 – See Nonte 11 Children Footwear, Girls Youth, Sizes 1-4 & 11-13 – See Nonte 11 Non Time Limit: Bakery Deli Fresh Meat / Fresh Seafood Produce Exclusive Walmart Brands (except ONN/Black Web/EverStart) Nonte 1: Opened items marked as “Must be UNonpened" can be returned within the applicable window if the item is faulty or damaged with proof of purchase, in which case, an exact replacement will be provided if available. If an exact replacement is Nont available, a refund may be issued. Nonte 2: Subject to applicable legislation. Conditions may vary by carrier. See plan terms and conditions. Nonte 3: Appliances and Accessories include but are Nont limited to: Toasters, Blenders, Bread Makers, Can Openers, Coffee Makers, Coffee Filters, Carafes, Cookers, Fryers, Microwaves, Ovens, Coolers, Dehydrators, Food Processors, Mixers, Juicers, Grills, Irons, Dishwashers, Freezers, Refrigerators, Vacuums, Sewing Machines, Cutting Machines, Air-Conditioners, etc. Nonte 4: If opened, can only be exchanged pour replacement with an identical item or suitable substitute of equal price. Nonte 5: Personal care items include but are Nont limited to: feminine care, hands and feet, incontinence, massage and spa, men’s grooming, oral care, hair removal, hair accessories, hair color, hair appliances, personal wash, styling, skincare, deodorants, perfumes, baby needs, care travel kits, face masks, etc. Nonte 6: If the Plan is cancelled within ninety (90) days of the receipt of the Plan, the customer shall receive a full refund of the price paid pour the Plan, provided Non service has been perpourmed. Nonte 7: Includes purchases at Walmart pharmacies and on Walmart Digital Pharmacy. Prescription medication ne peuvent pas être retournés. pour any issues pertaining to prescriptions, please see a Pharmacist at a Walmart Pharmacy magasin. Nonte 8: Alcohol sales are final with the limited exception of Returns due to a product quality concern. Such items must be returned within 90 jours from the date of purchase to the same Walmart store where the Alcohol purchase was originally made. Nonte 9: Walmart Cartes-cadeaux are final sale however customers in the province of Quebec who have a balance of $5.00 or less, and customers in the province of Ontario who have a balance of $2.00 or less, on their Walmart Gift Card are entitled by law to a refund of such balance upon request. Nonte 10: Free replacement period: Batteries that fail within the free replacement period specified on the battery label are exchanged (Nont refunded) at Non charge to the customer. Pro-rata credit: Batteries that fail outside of the free replacement period but bepoure the expiry of the warranty point may be eligible pour a pro-rata credit to be applied to the purchase of a new battery. Refer to the Battery policy on Walmart.ca pour full terms and conditions. Nonte 11: Can be exchanged if worn out bepoure the child outgrows the item. If identical item is Nont available in identical size, Walmart will substitute a similar item of equal size and price. Items purchased through Walmart.ca, that are fulfilled by Walmart, that must be returned to the store (online order number Requis): Fuel Powered Equipment: All fuel powered equipment. If an item has been filled with fuel it ne peuvent pas être retournés by mail even if the tank is drained bepoure shipping. Dangerous Goods (containing chemicals, compressed gases or liquids, lithium battery): pour example: Aerosol cans, household cleaners, cellTéléphones, laptops, iPads, tablets, etc. These must be returned in Emballage d'origine. Items purchased through Walmart.ca, that are fulfilled by Walmart, that ne peuvent pas être retournés to a store: Oversized and Overweight Products: Oversized or overweight products, such as full-size mattresses and large appliance items, weighing greater than 100 lbs or larger than 40” by 48” require a scheduled return delivery. Please contact Customer Service at 1-800-328-0402 to make arrangements. Jewelry items over $40 in Value: Jewelry items over $40 ne peuvent pas être retournés in store. Please contact Customer Service at 1-800-328-0402 to make arrangements. Online Purchases from Marketplace Sellers See our Marketplace Politique de retour pour items both sold and shipped by Marketplace sellers. Please Nonte that Marketplace items which are shipped and fulfilled by Walmart are covered under the standard Walmart Politique de retour outlined above. Replacements Item replacement eligibility follows the Walmart Standard Politique de retour. If an item is Nont eligible pour a return, it will Nont be eligible pour a replacement. Get more inpourmation on replacements. What about children's clothing and groceries? Can I return those products as well? Absolutely! We want you to love what you bought, so we offer the following satisfaction guarantees pour children’s clothing, exclusive brands to Walmart Canada, as well as produce, meat, and seafood with the following conditions: Children’s Clothing & Footwear (excluding Accessories): Children Clothing, Sizes 0-16 Children Footwear, Pre-walk Toddler, Sizes 0-10 Children Footwear, Boys Youth, Sizes 1-6 & 11-13 Children Footwear, Girls Youth, Sizes 1-4 & 11-13 Can be exchanged if worn out bepoure the child outgrows the item. If identical item is Nont available in identical size, Walmart will substitute a similar item of equal size and price. Produce, Bakery, Deli, Meat & Seafood Non Time Limit. Please Nonte that pour Online Grocery Delivery orders, online refund requests are only available pour three days after the delivery date. Exclusive Walmart Brands Non time limit with exception of ONN / Black Web merchandise which has a 1-year guarantee from date of purchase on receipt, and EverStart batteries which have a variable guarantee period as indicated on the battery itself. Valid proof of purchase must accompany the product in all cases. What is the Politique de retour pour third party items? Online purchases sold and shipped by Marketplace sellers follow the Marketplace Politique de retour. Holiday Politique de retour How long do I have to return an item? With proof of purchase, any uNonpened items outside of the 90-day return period that are purchased between Nonvember 1 and December 25, the return period begins on December 26. This excludes items sold and shipped by Marketplace sellers as well as contract post-paid wireless devices. Final sale Exceptions still apply. Items with a return period of 30 jours: eligible to return until January 24, 2025. Items with a return period of 14 days: eligible to return until January 8, 2025. Items with a return period of 90 jours: extended holiday Politique de retour does Nont apply. Please Nonte that return policies pour items sold and shipped by Marketplace sellers may differ. Items sold by Marketplace sellers and fulfilled by Walmart follow Walmart Canada’s holiday Politique de retour above. Learn more about our Politique de retour pour online orders, including how to complete a self-service return online.