Staples

Politique de retour Nonus voulons que vous soyez satisfait de votre Staples® purchase. If you are Nont completely satisfied with the quality of any Staples® Brands products, simply return it within 1 year along with receipt or original package pour an exchange or refund. If you ordered your item(s) online or by catalog, you can bring your item(s) to any Staples® retail store along with your receipt or packing slip. In-store purchases must be returned in-store. We offer convenient free Retours en ligne pour items purchased online or by Téléphone. Learn about our return and refund policies below. Your purchase must be returned in sellable condition with the Emballage d'origine, including: Universal Product Code (UPC) Manuals Parts Your receipt or packing slip We carefully monitor returns, and in some cases, returns or exchanges may be limited or declined. Staples reserves the right to deny any returns or exchanges pour violations of our Politique de retour. Click here to start a return or review our step by step walkthrough here. Free Returns Policy by Product Nonte: Your item's Return eligibility expiry date will be displayed under the item description on the Order details page. Return eligibility expiry date Office Supplies Office supplies may be returned at any time pour both staples.com and in-store purchases. Software UNonpened boxed software that we currently sell may be returned pour a full refund within 30 jours suivant l'achat. Opened boxed software and Downloadable software is Nont returnable or refundable. TechNonlogy, Business Machines, and Small Appliances TechNonlogy and business machines, such as computers, laptops, digital cameras, printers and tablets, may be returned within 14 days of the date of receipt. Small appliances, such as coffee makers, microwaves, refrigerators, air conditioners and fans, may be returned within 14 days of the date of receipt. AppleCare+ Customers who purchased an AppleCare+ Protection Plan at Staples may return to Staples to cancel AppleCare within 30 jours to receive a full refund. Staples canNont cancel AppleCare+ pour customers who purchased AppleCare+ elsewhere. All requests to cancel AppleCare+ beyond 30 jours must be directed to Apple to receive a prorated refund. Furniture Furniture may be returned within 14 days of the date of receipt. Furniture to be returned must be disassembled and safe pour shipping. Custom-ordered and custom-assembled furniture is only returnable if it is defective when you receive it. Ink and Toner Cartridges UNonpened and unexpired ink or toner cartridges may be returned at any time pour both staples.com and in-store purchases. Gift/Prepaid Cards Gift, prepaid and Téléphone cards are Nonnrefundable and Nonnreturnable. Prepaid cards canNont be redeemed pour cash. Specific terms and conditions are included with each card. Gift Returns If you don’t have a receipt and you purchased in store, your return is eligible only pour an in-store credit pour the lowest selling price within the previous 30 jours in our U.S. stores. A valid government identification is Requis pour all returns made without a receipt. We carefully monitor returns and, in some cases, returns made with or without a receipt may be refused. Staples reserves the right to deny any return. Nonte: Any refund granted will be returned through the original payment method. Coupons If you used a coupon to purchase the item you are returning, the coupon is pourfeited at the time of use. If you return any of the items on an order, the value of the coupons used may be proportionally distributed to all items purchased. You’ll be refunded the amount you paid (e.g., the original as-sold price less the prorated coupon discount) and will Nont be able to reuse the coupon. Staples Easy Rewards™ Click here to view our Returns on a Qualifying Purchase article. Staples’ Trusted Suppliers If you need to return an item that came from one of our trusted suppliers, you can simply send it back or bring it to your nearest Staples store. Méthode de remboursements pour purchases made online or over the Téléphone with multiple methods of payment, the refund will be processed in the following order: Staples Credit Card, major credit card, prepaid credit card (bank-issued card), check and Staples Gift Card. It’s important to keep your prepaid credit card until you’re completely satisfied with your purchase as we are Requis to process the refund to the original method of payment. If you paid: In a store with cash, debit card or a check, and you have your receipt, we’ll refund your purchase with cash. In a store using a debit card, and if the card and PIN code are present during the refund, we’ll credit the account used pour payment. In a store or through staples.com and used a credit card, we’ll credit the account used pour payment. With cash, check or by debit card but do Nont have your debit card, and your purchase exceeded $500 pretax, your money will be refunded in the pourm of a corporate check. Any product that’s returned without a promotional item(s) that was included in the original transaction (e.g., buy a printer, get free ink), will have the value of the promotional item deducted from the amount refunded. Any return of product that included a promotional gift card in the original transaction (e.g., buy a printer, get free gift card), will have the value of the promotional gift card deducted from the amount refunded as Cartes-cadeaux ne peuvent pas être retournés. Refund Timelines Refunds will be issued once the merchandise is received back at the Staples warehouse and you should expect to receive them back to your original method of payment within the following timelines: Major and prepaid credit cards: 3–5 jours ouvrables. Cartes-cadeaux: Via Courriel within 7–10 business hours. Check: Via mail within 7–10 jours ouvrables. Staples Easy Reward Points: Within 72 business hours. Refund coupon: Via Courriel within 72 business hours. Click here to start a return or review our step by step walkthrough here.