Michael Kors

United States

Informations sur le détaillant

Nom de l'entreprise

Michael Kors

Siège social

United States

Statut

Actif

Politique de retour

URL de la politique de retour officielle

Consultez la politique de retour officielle du détaillant pour les informations les plus récentes.

https://www.michaelkors.com/returns

Détails de la politique

Période de retour

30 jours

Frais

Aucun

Conditions
  • Neuf
  • Inutilisé
  • Non lavé
  • En bon état
  • Avec les étiquettes d'origine
  • Avec l'emballage d'origine
Exceptions
  • Sous-vêtements
  • Articles sur mesure
  • Masques faciaux
  • Articles gravés
  • Articles personnalisés
  • Articles en liquidation
  • Articles en vente finale
  • Articles monogrammés
  • Cartes-cadeaux
  • Crédits de marchandise
Informations de contact

[email protected] or [email protected]

Texte complet de la politique

Online Purchase Returns If you are Nont satisfied with your order pour any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all Emballage d'origine and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt. Returned items must Nont be washed, worn or altered. We do Nont accept returns of underwear, custom-made, face masks, engraved, or personalized items or Clearance items. Swimwear may be returned only in new, unused, unwashed and in good condition, inclusive of all original hangtags, hygiene strips, packaging, and components at the time of return or exchange. Credit pour your returned item(s) will be refunded back to your account in the same pourm of payment used to purchase the item(s). The credit should appear on your next statement. You should receive an Courriel confirming the completion of return traitement. You have two options pour returning/exchanging merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 jours from the day the order was shipped. If more than 30 jours have passed since the date your item shipped, try selling it on Michael Kors Pre-Loved pour store credit! Simply set up a Michael Kors Pre-Loved account with the Courriel associated with your KORSVIP account, then choose the item you want to sell from your order history. Please Nonte, only handbags and other small leather goods can be sold on Michael Kors Pre-Loved. Visit preloved.michaelkors.com pour complete details. Return By Mail Exchanges canNont be facilitated by mail. To return your item(s) by mail, please follow these instructions: Select the “Start a Return” link above Select the items you want to return Affix the pre-addressed and pre-paid return label to your return package. Follow the on-screen instructions to prepare your return pour shipment back to our warehouse Return In Store Select the “Start a Return” link above and follow the on-screen instructions to initiate your in store return and print your returns slip. You can return/exchange items purchased at MichaelKors.com in any Michael Kors Store located in the United States. You can return/exchange items purchased at MichaelKors.com/ca in any Michael Kors Store located in Canada. You will need to present your printed returns slip and original method of payment at the time of the return. All return/exchanges of online orders must occur within 30 jours from the day the order was shipped. Exchanges in store are subject to inventory availability in the store you visit. pour online purchases made in Canada using Afterpay: Eligible merchandise purchased on MichaelKors.com/ca using Afterpay ne peuvent pas être retournés in-store and must follow the returns by mail option. In-Store Purchase Returns If you are Nont satisfied with your purchase pour any reason, Michael Kors will accept the item(s) pour full refund or exchange within 30 jours of original purchase. Merchandise eligible pour return or exchange must be: New, unused, unwashed and in good condition; Inclusive of all original hangtags, packaging, and components at the time of return or exchange; and Accompanied by an original receipt or gift receipt. Return and Exchange Restrictions: Items purchased in a Michael Kors US Store ne peuvent pas être retournés to a Michael Kors Canada Store Items purchased in a Michael Kors Canada Store ne peuvent pas être retournés to a Michael Kors US Store Items purchased in a Lifestyle Store ne peuvent pas être retournés to an Outlet Store or Collection Store Items purchased in an Outlet Store ne peuvent pas être retournés to a Lifestyle or Collection Store Items purchased in a Collection Store ne peuvent pas être retournés to an Outlet Store or Lifestyle Store Price adjustments (which are Nont permitted in Outlet Stores) and refunds will be issued in the original tender of the purchase, except cash and check refunds will be issued by mail check Eligible merchandise purchased on MichaelKors.com using PayPal or in-store purchases using AliPay may be returned in-store pour a Merchandise Credit only pour merchandise purchase in-store using Afterpay (US only): If the merchandise is eligible pour refund, Afterpay will be Nontified of your return and will process the appropriate refunds. If return is Nont accompanied by a receipt, refund will be placed on a Michael Kors gift card and customer will be responsible pour the bi-weekly payments to Afterpay. Merchandise accompanied by a Gift Receipt may be exchanged or returned in store pour Merchandise Credit only Michael Kors does Nont accept returns or exchanges pour merchandise purchased from other retailers Merchandise Nont accompanied by an original receipt or gift receipt may be returned pour a merchandise credit or exchanged pour the value of the item’s then-current in-store selling price. Un-receipted returns and exchanges are limited to current merchandise available in the store you visit. Michael Kors Lifestyle and Collection Stores offer a one-time price adjustment on full-price merchandise within 7 days of the date of purchase. Marked down and sale merchandise are Nont eligible pour any price adjustment. Non price adjustments in Outlet stores. Cartes-cadeaux and Merchandise Credits are Nonn-returnable, canNont be replaced if lost or stolen and canNont be redeemed pour cash, except as Requis by law. MoNongramming and Engraving Returns Returns and Exchange: MoNongrammed, engraved, and personalized items are final sale and ne peuvent pas être retournés or exchanged. Nonte that cleaning products should Nont be used on top of the moNongramming. MoNongram and Engraving Shipping and Delivery: Your entire order will ship once the moNongrammed item(s) are complete. Please allow approximately an Supplémentaire 1-2 jours ouvrables pour delivery of all moNongrammed and personalized orders. MoNongrammed and personalized items ship separately from other items in orders, and are eligible pour standard ground shipping only. MoNongramming or engraving after receiving item/submitting order: Unpourtunately, it is Nont possible to request moNongramming or engraving pour your item after the order has been placed or after you have received your product. We ask that all moNongramming or engraving requests be submitted at the time of ordering. MoNongram and Engraving Customer Service: If you need any help, please Courriel us at [email protected] or [email protected] Final Sale Items All personalized merchandise, undergarments, face masks, engraved and moNongrammed items, customer donations and Clearance items are FINAL SALE and are Nont eligible pour return or exchange. 3rd Party Apps If you purchased from a 3rd Party app, please mail merchandise back to return magasin pour a refund to your original pourm of payment. Returns in-store will result in a merchandise credit - Non exchanges or refunds. Michael Kors reserves the right to modify its return and exchange policy at any time.

Guide des Politiques de Retour

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Contact

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