Lowe's

Politique de retour Lowe’s is committed to partnering with you to achieve your home improvement goals. If you’re Nont completely satisfied with your Lowe’s purchase, simply return the merchandise to any Lowe’s store in the US. Most new, unused merchandise can be refunded or exchanged with receipt within 90 jours of the original purchase date, unless Nonted in our Politique de retour Exceptions. Returns with a valid proof of purchase will be exchanged or refunded to the original method of payment, except as set pourth by the following: Purchases made with: Check will be refunded as In-Store Credit if within 3 jours suivant l'achat; if after 3 days, purchases may be refunded in cash or In-Store Credit as determined by refund verification systems. Non refund will be provided if you have an outstanding bad check with Lowe’s as determined by check verification systems. Cash and cash equivalent exceeding $1,000 may be refunded by check sent from Lowe’s corporate office. Cash, or check if after 3 days, pour merchandise fulfilled Via Scheduled Delivery that are cancelled or returned Via Téléphone or Lowes.com will be refunded Via a refund voucher to the Courriel address on the original purchase within 24 hours of traitement. The refund voucher is redeemable pour cash at any Lowe’s magasin with photo ID that matches the name on the refund voucher; amounts exceeding $1,000 may be refunded by check sent by mail. Gift card, Refund Card, Merchandise Card, In-Store Credit, or through a Lowe’s Branded storefront on a third-party marketplace will be refunded as In-Store Credit. Lowe’s Pay are credited back to the financing institution, which will handle the refund process with you directly. Purchases made with Lowe’s Pay canNont be refunded to cash and/or In-Store Credit and do Nont qualify pour Lowe’s credit card Politique de retour extensions. MyLowe’s Money™ will be refunded to the digital wallet. Lowe’s Commercial Account (LCA), MyLowe’s Pro Rewards Credit Card (MLPRC), MyLowe’s Rewards Credit Card (MLRCC), or Lowe’s Business Rewards (LBR) have 365 days from the date of purchase to return the product, unless Nonted below. Written copies of Lowe’s Politique de retour will be provided upon request. Non Returns Without Proof of Purchase Lowe’s does Nont accept returns without a valid proof of purchase. We can attempt to validate your purchase using the following methods: physical or electronic receipt, order number, payment card or digital wallet, Téléphone number, Pro Rewards Account or MyLowe’s Rewards Account. We use refund verification systems, which may require a valid picture ID (state driver’s license, state ID card or military ID). Visit your order history to initiate a return. Outlet Politique de retour All Sales Are Final Except pour permitted returns, all sales are final and may Nont be returned. The items pour sale in Lowe’s Outlet magasins may have cosmetic damage or have been previously returned. Inspect your items thoroughly prior to purchase. Items eligible pour return that were purchased from a Lowe’s Outlet may only be returned to the same Outlet; they may Nont be returned to a regular Lowe’s retail store or a different Outlet. Items purchased at a regular Lowe’s retail store may Nont be returned to a Lowe’s Outlet. To receive a refund or in-store credit, you must present a valid proof of purchase with your permitted return. Permitted Returns Lowe’s Outlet magasins will only accept returns pour major appliances* items with mechanical or electrical damage or defects that deem the appliance Nonn-functional. These items must be returned within 48 hours after taking possession of the item. Lowe’s Outlet magasins will Nont accept a return if the mechanical or electrical damage occurred after purchase or, if applicable, delivery. Lowe’s Outlet magasins will Nont accept any other returns, including, but Nont limited to, returns pour cosmetic damage or insufficient size. *Major Appliances – Refrigerators, freezers, washers, dryers, ranges, hoods, dishwashers, over-the-range microwaves, cooktops, wall ovens, washer and dryer pedestals. Problems With Your Order? Damage Due to Shipping/Delivery, Missing Items, Shipping/Delivery Errors If you receive an order that arrives damaged, incomplete or in need of replacement parts, contact Lowe’s customer care at 1-800-445-6937 to report the error or damage. Defective Items Please call Lowe’s Service Advantage hotline toll-free at 1-888-77-LOWES (56937) to set up a factory-certified service appointment in your home or pour general assistance. If the repair is covered by the manufacturer’s warranty, it will be repaired at Non cost to you. pour repairs Nont covered under the manufacturer’s warranty, repairs may be offered by the technician at the customer’s expense. pour warranty inpourmation related to specific products or brands, please visit the specific manufacturer’s website. pour Kobalt® tools, go to Lowes.com/kobaltguarantee.