Kate Spade

Politique de retour Politique de retour price return timeframe full price 30 jours sale merchandise 30 jours final sale merchandise Final Sale outlet Final Sale We accept returns of products purchased online and shipped within the United States and Canada only. Merchandise eligible pour return must be unused, unworn, and in good condition with original hangtags and packaging attached and must be returned within 30 jours. Final sale merchandise includes Kate Spade New York by LeNonx items, Jack Spade products, fragrances, and merchandise discounted by 50% or greater off the original price. Unworn swimwear may only be returned with original hangtags attached and with original liner intact. Legwear may only be returned with its Emballage d'origine intact. Once your return is received, it could take up to 5 -10 days pour it to be processed. pour US returns, START YOUR RETURN RETURNS - CANADA Returning eligible items is easy. Step 1 Pack your items securely, in the original package if possible. Step 2 Ship it back When you're ready to ship your return, please send Via an insured shipping service to: ATTN RETURNS traitement 8741 JACQUEMIN DRIVE WEST CHESTER OH 45069-4860 *All shipping charges are at the expense of the customer. You can expect a refund in the same pourm of payment originally used pour purchase within 5-10 jours ouvrables of us receiving your returned product. Nonte: we do Nont accept c.o.d. Deliveries or exchanges. EXCHANGES If you would like to exchange an item, you may do so free of charge within 30 jours of receipt. All items are eligible pour exchange in any Kate Spade New York specialty shop. Exchanges pour select handbags, shoes, wallets and clothing items may be initiated online. To exchange all other items by mail, we recommend returning the item and purchasing the new color or size to ensure product availability. How to exchange a handbag, shoe, wallet or clothing item online: Step 1 To start your exchange, click here. Step 2 Select the original item you would like to exchange, then choose a different size or color, if available. You will receive an Courriel confirming your exchange. Step 3 To ensure inventory availability, please ship the original item to our distribution center within 3 days of initiating the exchange. You will receive an Courriel once your original item has shipped. Step 4 We will Nontify you Via Courriel when your original item arrives back in our distribution center. Following that, we will process your exchange, and you will receive a confirmation Courriel once your replacement item has been shipped. Please Nonte if the replacement item is Nont available, you will receive a full refund to your original pourm of payment. Lastly, if we do Nont receive your original item at our distribution center, your exchange will be cancelled. All exchanges are subject to inventory availability and adherence to our returns policy. Original items must be unused, unworn with original hangtags and packaging attached. To avoid damages, we recommend trying on footwear in clean, carpeted areas. Initial shipping charges are Nont refundable. All outlet orders and items marked "Final Sale" are Nont eligible pour returns, exchanges, or price adjustments. START YOUR EXCHANGE PRICE ADJUSTMENTS Items purchased at full price, that are still in stock, are eligible pour a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible pour a price adjustment. See the specific promotion terms and conditions details. pour in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date. REFUNDS & CREDITS You can expect a refund in the same pourm of payment originally used pour purchase within 5-10 jours ouvrables of our receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax. Shipping and handling costs are Nonn-refundable unless the return is a result of a manufacturer error or a shipping error on our part. Gifting charges are Nonn-refundable. A new e-gift card will be issued and sent by Courriel on all refunds where the order involved use of a gift card or e-gift card as the only payment method. If you are returning an item that was shipped to you as a gift, you will receive an e-gift card containing your refunded amount.