Jcrew

US

Informations sur le détaillant

Nom de l'entreprise

Jcrew

Siège social

US

Statut

Inactif

Politique de retour

Détails de la politique

Période de retour

30 jours

Frais

$7.50 (déduction pour étiquette prépayée)

Conditions
  • Non porté
  • Non lavé
  • Non endommagé
  • Sans défaut
Exceptions
  • Articles en vente finale
  • Articles de la place de marché
  • Articles monogrammés
  • Articles personnalisés
  • Lingerie
  • Articles vintage
  • Articles modifiés
  • Articles payés avec des points de fidélité
  • Bijoux raffinés (retours en magasin)
Informations de contact

+1 800 562 0258 (pour les retours de bijoux raffinés)

Texte complet de la politique

Returns & Exchanges Start a Return: Click here or above to start a return pour U.S. orders and generate a prepaid label (Non printer Requis). When using our prepaid label $7.50 will be deducted from your refund. Multiple orders can be returned in the same package if returns are initiated pour each order and all return packing slips are included. Online and Téléphone purchases can also be returned in store, in accordance with our policy. Exchanges We are pleased to Nonw offer free exchanges. Click here to start an exchange pour U.S orders and generate a free exchange label. Exchanges are limited to online purchases of the same style number and same color but a different size of that item. Exchanges exclude final sale, marketplace items, moNongrammed items, and items paid pour with loyalty points. Exchanges follow our Nonrmal return eligibility policy. U.S. Politique de retour and Exchange Policy J.Crew gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online or in stores pour delivery that shipped to a U.S. address pour a full refund or exchange within 30 jours of original purchase. Return must be received and processed within 30 jours to receive a refund to the original pourm of payment. You will receive an Courriel confirmation when your return is complete. pour your convenience, online purchases may be returned to a J.Crew store. J.Crew merchandise ne peuvent pas être retournés to J.Crew Factory magasins. Refunds will be made in the pourm of the original payment, unless we agree to credit a different payment type. Items delivered by our Marketplace vendors must be returned directly to them by following the instructions enclosed in your package and will Nont be accepted at J.Crew stores or the distribution center. All moNongrammed, personalized, lingerie, vintage, altered or final sale items ne peuvent pas être retournés or exchanged. Upon the return of an item, you will pourfeit any rewards applied on that purchase. Returning a Gift Click here to start your return and generate a prepaid label (Non printer Requis). When using our prepaid label $7.50 will be deducted from your refund. Once we receive your return, we will refund the purchase amount to a J.Crew E-gift Card. In stores, requests to return or exchange merchandise received as a gift must be accompanied by a gift receipt. We will refund the purchase amount to a J.Crew Gift Card. International Return and Exchange Policy J.Crew gladly accepts returns or exchanges of merchandise purchased online within 30 jours of original purchase. Final sale items ne peuvent pas être retournés or exchanged. If pour any reason you are Nont satisfied with your international online purchase click here to initiate a return. Please allow an Supplémentaire 48 hours after your package has been delivered bepoure submitting your return request. Returns canNont be submitted until 48 hours post-delivery. If you choose to return an item, our e-commerce partner, ESW, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. Please Nonte that you will still be responsible pour any Expédition de retour fees and original shipping charges. J.Crew gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores pour full refund or exchange within 30 jours of original purchase. Requests pour refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. Refunds will be made in the pourm of the original payment, unless we agree to credit a different payment type. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. All moNongrammed, personalized, lingerie, vintage, altered or final sale items ne peuvent pas être retournés or exchanged. Fine jewelry ne peuvent pas être retournés in stores; please contact us at +1 800 562 0258 to make arrangements pour a return. J.Crew Factory Orders Online and Téléphone Orders J.Crew Factory accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by Téléphone or in stores pour delivery that shipped to a U.S. address pour a full refund or exchange within 30 jours of original purchase. J.Crew Factory merchandise ne peuvent pas être retournés to a J.Crew magasin de détail. Orders also ne peuvent pas être retournés to J.Crew Factory magasins in Canada. Refunds will be made in the pourm of the original payment, unless we agree to credit a different payment type. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Store Purchases J.Crew Factory merchandise purchased in a J.Crew Factory store may be returned to any J.Crew Factory store magasin within 30 jours of original purchase pour refund or exchange. J.Crew Factory merchandise ne peuvent pas être retournés to a J.Crew magasin de détail. Requests pour refund or exchange of merchandise purchased by cash must be accompanied by the original receipt. Refunds will be made in the pourm of the original payment, unless we agree to credit a different payment type. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.

Guide des Politiques de Retour

Informations complètes sur les politiques de retour des principaux détaillants dans le monde.

Contact

For questions about return policies, please contact the individual retailers directly.

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