Guess

Returns Return & exchange policy Although we are proud of all of our GUESS?, Inc. products, if you are Nont satisfied with your online purchase, we are happy to assist you with a return. We gladly accept return or exchange of unworn, unwashed or defective GUESS, MarciaNon GUESS kids, and GUESS Factory merchandise up to 30 jours after shipment. Refunds pour merchandise returned within the qualifying time period will be credited in the same pourm as the original payment method, except pour purchases made with a GUESS gift card. GUESS gift card purchases will be credited to an electronic merchandise return card. Merchandise must be returned with all original internal packing materials, boxes and containers with labels attached, sanitary liners intact and accompanied by the delivery slip or invoice. Unpourtunately, items marked "final sale" on the website, tag, or invoice are Nont refundable. Swimwear purchased online and with the liner still attached is acceptable pour return. Cartes-cadeaux are a final sale and ne peuvent pas être retournés or exchanged pour cash, except where Requis by law. Original shipping charges are Nonn-refundable. GUESS merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the original retailer's Politique de retour. Return & exchange instructions Returns are Nonw easier than ever! Simply choose one of the following convenient options to make a return or exchange: GUESS Kids products MUST be returned by mail only. Return by mail The above online return and exchange policy applies to all returns made by courier. Please Nonte that this option is only available pour items ordered from GUESS Online. If your item is from a retail store, it must be returned to a store. STEP 1: Visit our online return centers: GUESS.com/Returns MarciaNon.com/Returns GUESSFactory.com/Returns If you already have an account with us, simply log in and select the RETURN option in your order history. If you are returning a gift or do Nont have an account, you can locate your order with your order number. Follow the instructions to start your return process. STEP 2: Choose QR Code, Use our UPS Label, or Use your own carrier. QR Code: Find your closest UPS Store and show the QR code at the bottom of your return Courriel to the store associate. The UPS representative will print your return label and provide a polybag (if applicable). Use our UPS label: Attach the return label to the outside of your package and include your Return Authorization pourm in the package with the item(s) you are returning to us. Find your closest UPS magasin to ship your items back. Use your own carrier: Include your Return Authorization pourm in the package with the item(s) you are returning to us. Ship your package to our return center Via the carrier of your choice: Guess Ecommerce Returns 10610 Freeport Dr. Dock Door 8 Louisville, KY 40258 We strongly suggest that you insure your package if you use an alternate shipping method since GUESS?, Inc. is Nont responsible pour any returns we do Nont receive. If your order arrived in multiple packages and you want to return more than one item, you may receive multiple shipping labels and return authorization pourms. We suggest that you consolidate your return using just one of the shipping labels and include any return authorization pourms printed in the package. pour Puerto Rico residents, this function is currently unavailable. To return your order, please ship your package through the carrier of your choice and include a copy of your invoice in the package. Shipping costs pour returns are the responsibility of the customer; we do Nont accept C.O.D. deliveries. We are unable to accept returns by hand. We are Nont responsible pour any items lost in the mail. Your return and refund will be processed within 5-8 jours ouvrables of receipt of the items by us. Refunds are given pour the aggregate price of the item shown on the original packing slip/invoice and all applicable taxes, excluding shipping charges and Supplémentaire discounts. Some Exceptions apply. Please allow 3-5 jours ouvrables pour the credit to appear on your statement. Return to store STEP 1: Determine if the merchandise you wish to return is eligible pour an in-store return by reviewing the above Returns and Exchange Policy. STEP 2: Find your nearest store magasin. Certain restrictions may apply. STEP 3: Bring your eligible merchandise along with the original packing slip or invoice, a photo ID and the credit card used when you placed your order (if applicable). STEP 4: Bring your eligible merchandise along with the QR code on your Order Shipment Confirmation Courriel pour a seamless in-store return. Show the QR code to a store associate pour scanning and traitement; Non original packing slip or invoice Requis. Exchange We currently have a return and replacement option as an exchange policy. The easiest way to trade is to visit the nearest store. Please Nonte that in-store prices may differ from online prices. If you want to exchange by courier, all you need to do is go to your online account and create a return, print a label and send the item back. Please feel free to replace the order and if a price change has occurred and you are in the price adjustment policy you can call us at 1-877-44-GUESS (1-877-444- 8377) or Courriel us at [email protected] and one of our friendly customer service agents will help you hoNonr the same price pour the replacement order. Please Nonte that you will be billed pour the replacement merchandise and that you will be refunded pour your returned merchandise once received and processed by us. Unpourtunately, we canNont waive Expédition de retour costs. Gift returns If you received a gift purchased online, you can return it by mail or to a store nearest to you. To return by mail, visit our Retours en ligne Center and enter your order number to start your return process. Returns without receipt If you wish to return your online purchase but have lost your original invoice/delivery slip, simply reprint a copy of your original invoice/delivery slip by logging into your account. Click Online History and then click View Invoice to download a printable PDF version of your invoice. If you have any further questions regarding the above Politique de retour, return and exchange instructions, or if you need further assistance, please Courriel our customer service or call us at 1 -877-44-GUESS (1-877-444-8377). Amazon returns You can create your own returns pourm from your Amazon account under Orders and print a hassle-free shipping label in minutes. You have 30 jours suivant la livraison to make a return. pour more inpourmation, please visit amazon.com/returns. Klarna Returns Returns are subject to GUESS’s Politique de retour, please see above pour the Politique de retour and instructions on how to make a return. If the store issues a refund, we’ll update your payments accordingly. You can check the status of your payments and refunds anytime here or in your Klarna app. https://www.klarna.com/us/customer-service/what-happens-if-i-return-my-purchase/