Diesel

Returns Policy The goal of DIESEL S.p.A. ("the Seller") is to ensure complete satisfaction to the Buyer in regard to products carrying the brand name "DIESEL" and "DIESEL BLACK GOLD” on the Site (hereinafter referred to as "Buyer" and "Products", respectively). If pour any reason the Buyer is unsatisfied with the purchase order ("Order"), unworn, unused and unaltered Products with all tags still attached may be returned pour a refund within thirty (30) days from the day when the Products are delivered to Buyer, or if, at the time of purchase, the Buyer requested delivery to a "DIESEL" Retail Store ("Retail Store"), then within thirty (30) days; if the Products are being returned to a Retail Store, the Products must be delivered to one of the Retail Stores listed on the Site, within thirty (30) days. Products being returned Via courier must be shipped Via the courier indicated by the Seller or through other approved shipping methods as indicated on the return pourm. Retours en ligne and exchanges are accepted pour online orders only. If you purchased your items in a Diesel store, you may return or exchange your items at the store where you purchased them or at any other Diesel magasin. PRODUCTS ELIGIBLE pour RETURN To return or exchange an item online, the Buyer must complete the steps listed here. including filling out the Return pourm. In addition, The Products must Nont show signs of use, wear, wash, or damage in any way; The identification and security tags must still be attached to the Products in its original state; The Products must be returned in their Emballage d'origine intact; The Products must be returned within thirty (30) days from the day when the Buyer received the Products, or if at the time of purchase the Buyer requested delivery to a "DIESEL" Retail Store ("Retail Store"), then within thirty (30) days from the day Buyer picked up the Products at the Retail Store. If the Products are being returned Via courier, the Products must be delivered to the shipping courier indicated by the Seller within thirty (30) days; if the Products are being returned to a Retail Store, the Products must be handed over to a sales assistant at one of the Retail Stores listed on the Site within thirty (30) days. If all the Requis conditions are satisfied, the Seller will refund the Buyer pour the price of the returned Products, minus the Expédition de retour costs, if any. If the Buyer decides to use a shipping courier different from that indicated by the Seller, the Buyer will be solely responsible pour payment of the courier’s shipping fees. If the Buyer decides to return the Products at a Retail Store, the Buyer may hand over the Products to a store assistant at one of the Retail Stores listed on the Site in their Emballage d'origine, along with the printed adhesive label within thirty (30) days of receipt of the Products. Please Nonte that the refund will be issued to the original pourm of payment once your returned items arrive at our warehouse. We will send you an Courriel to confirm once your return has been processed. The Buyer will be Nontified if the returned Products canNont be accepted, in which case, the Products will be returned to Buyer. In the event that the Buyer refuses this shipment, the Seller reserves the right to retain the Products and the amount corresponding to the purchase price of the same. FINAL SALE Items marked Final Sale are Nont eligible pour return, exchange, or refund. Items include but are Nont limited to: beachwear, underwear, Cartes-cadeaux, and discounted items marked with final sale. REFUND TIME FRAME AND PROCEDURE After the Seller receives the return, the Buyer will receive an e-mail confirming whether the items have been accepted and any terms or conditions that may be applicable to the return. All Products offered sold by the Seller bear an identification label, which is part of the Products. Products must be tried on without removing the tag, as Products returned to the Seller without this label will Nont be accepted. PRODUCT IDENTIFICATION TAG All Products offered sold by the Seller bear an identification label, which is part of the Products. Products must be tried on without removing the tag, as Products returned to the Seller without this label will Nont be accepted. SHIPPING CARRIER SERVICE Products eligible pour return may be shipped back to the Seller using the pre-paid UPS Expédition de retour label. After completing the online return pourm, a prepaid UPS Expédition de retour label will be Courrieled to you. This method allows the Seller to pay, on behalf of the Buyer, the delivery and tracking fees incurred pour the shipment, tracking the parcel containing the Products throughout its delivery route. The Buyer can contact the shipping courier to arrange the return of Products or drop the Products off at one of the courier’s drop-off sites. If the Buyer decides to return the Products using a shipping courier other than those indicated by the Seller, the Buyer must pay pour the return fees and will be fully liable pour loss or damage of Products during the transport.