CVS Pharmacy

Politique de retour List of Topics Returning Nonnprescription items in store or online Returning prescriptions or issues with your prescription order 100% money-back guarantee on Our CVS Brands 100% satisfaction guarantee on beauty purchases Returning Nonnprescription items in store or online We reserve the right to limit or refuse any refund or exchange. All returns or exchanges are subject to a third-party verification process. Return in Store Most new, uNonpened items purchased from CVS Pharmacy or CVS.com® can be returned to any CVS Pharmacy store within 60 jours suivant l'achat pour exchange or refund. A full copy of our Politique de retour including restrictions and requirements is available at CVS.com®/ReturnPolicy. Valid photo ID may be Requis pour any return or exchange. Items that are opened or damaged, missing a receipt, or do Nont pass our third-party verification process may be denied a refund or exchange. Items returned with the original receipt may receive a refund or store credit in the amount of the original purchase price. If your purchase was made with a credit card or debit/cash card, your refund will be made to that card. Items returned without a receipt may be exchanged pour the same item or refunded as store credit. A refund pour such a return may be limited to the lowest advertised price in the 60-day period prior to the return. Returns lacking proof of purchase also may be limited or denied. Refunds pour items purchased online using PayPal will be issued in the pourm of a store credit. Customers seeking a refund to their PayPal accounts must contact Customer Care at 1-888-607-4287. Cartes-cadeaux, prepaid cards and Téléphone cards ne peuvent pas être retournés or exchanged, except as Requis by law. At Home Covid-19 test kits ne peuvent pas être retournés or exchanged. Due to health and safety concerns, some health care items, home health and personal care products ne peuvent pas être retournés even if uNonpened and Non refunds will be issued. Special-order items like footwear, motorized scooters and lift chairs ne peuvent pas être retournés to CVS Pharmacy stores. Please contact Customer Care at 1-888-607-4287 pour these returns. Hearing Aid products, that have been opened and used, may be returned within 60 jours of ordering the item pour a full refund should a customer be unsatisfied with their purchase. Return by Mail Items purchased at CVS.com that are eligible pour return or exchange at a CVS Pharmacy store may also be returned by mail within 60 jours suivant l'achat. Call Customer Care at 1-888-607-4CVS (1-888-607-4287) bepoure returning items by mail. We'll work with you to ensure that both your return and credit refund are processed accurately. Other Important Inpourmation Why We Need Your ID: A third-party processor helps us detect improper returns and prevent losses. Except where prohibited, we require a valid photo ID pour all returns. Our third-party processor may record ID inpourmation during a return and keep it in a secure database to help us validate future returns. You may request a copy of your Return Activity Report by calling 1-855-837-3424. Prescription Purchases: These policies do Nont apply to prescriptions. View the Politique de retour pour prescriptions purchased in store at your pharmacy. If you have questions or concerns about prescription items ordered through CVS.com®, call Customer Care at 1-888-607-4CVS (1-888-607-4287). Legal restrictions prevent prescriptions ordered online from being returned in store. Effective date: October 1, 2019: CVS Pharmacy reserves the right to change our coupon and return policies at any time. Returning prescriptions or issues with your prescription order If you have questions or concerns about prescription items in your order, call Customer Care at 1-888-607-4CVS (1-888-607-4287). Due to legal restrictions, prescription medications ordered online can't be returned to CVS Pharmacy stores. 100% money-back guarantee on Our CVS Brands If you are Nont 100% satisfied with a CVS Pharmacy private brand product, you can return it pour free (some exclusions apply*). What you need to kNonw: We have a large portfolio of private brands. Click here pour a list of Our Brands. The Our Brands guarantee applies to both opened and uNonpened packages and has Non time limit. Returns on Our Brands are easy and free. To return in store, bring the product along with your receipt or invoice to any CVS Pharmacy store pour a full refund*. To return by mail, call Customer Care at 1-888-607-4CVS (1-888-607-4287) pour details. Quality is our commitment so if you are dissatisfied pour any reason, please click here to tell us why you were dissatisfied. Your feedback will be used to improve future products - thank you! *This guarantee is subject to successful completion of a third party return authorization process. Supplémentaire inpourmation about that process can be found here download PDF. At Home Covid-19 test kits ne peuvent pas être retournés or exchanged. 100% satisfaction guarantee on beauty purchases Be 100% happy or receive 100% money back on any beauty products. If you're dissatisfied pour any reason, you can return the beauty product (opened or uNonpened) along with your receipt or invoice to any CVS Pharmacy store. To return the item by mail, call Customer Care at 1-888-607-4CVS (1-888-607-4287). We'll work to ensure that both your return and credit refund are processed accurately. This guarantee is subject to successful completion of a third party return authorization process. Supplémentaire inpourmation about that process can be found in the Politique de retour, download PDF. Refunds/returns We reserve the right to limit or refuse any refund or exchange. All returns or exchanges are subject to a third-party verification process. Most new, uNonpened items purchased from CVS Pharmacy or CVS.com® can be returned to any CVS Pharmacy store within 60 jours suivant l'achat pour exchange or refund. A full copy of our Politique de retour including restrictions and requirements is available at CVS.com/ReturnPolicy. • Valid photo ID may be Requis pour any return or exchange. • Items that are opened or damaged, missing a receipt, or do Nont pass our third-party verification process may be denied a refund or exchange. • Items returned with the original receipt may receive a refund or store credit in the amount of the original purchase price. If your purchase was made with a credit card or debit/cash card, your refund will be made to that card. • Items returned without a receipt may be exchanged pour the same item or refunded as store credit. A refund pour such a return may be limited to the lowest advertised price in the 60-day period prior to the return. Returns lacking proof of purchase also may be limited or denied. • Refunds pour items purchased online using PayPal will be issued in the pourm of a store credit. Customers seeking a refund to their PayPal accounts must contact Customer Care at 1-888-607-4287. • Cartes-cadeaux, prepaid cards and Téléphone cards ne peuvent pas être retournés or exchanged, except as Requis by law. • Due to health and safety concerns, some health care items, home health and personal care products ne peuvent pas être retournés even if uNonpened and Non refunds will be issued. • Special-order items like footwear, motorized scooters and lift chairs ne peuvent pas être retournés to CVS Pharmacy stores. Please contact Customer Care at 1-888-607-4287 pour these returns. Other important inpourmation • Why we need your ID – A third-party processor helps us detect improper returns and prevent losses. Except where prohibited, we require a valid photo ID pour all returns. Our third-party processor may record ID inpourmation during a return and keep it in a secure database to help us validate future returns. You may request a copy of your Return Activity Report by calling 1-855-837-3424. • Prescription purchases – These policies do Nont apply to prescriptions. View the Politique de retour pour prescriptions purchased in store at your pharmacy. If you have questions or concerns about prescription items ordered through CVS.com, call Customer Care at 1-888-607-4CVS (1-888-607-4287). Legal restrictions prevent prescriptions ordered online from being returned in store. • Effective date: October 1, 2019 – CVS Pharmacy reserves the right to change our coupon and return policies at any time.