Athleta

Return or Exchange mobile icon Did you purchase online? bag icon Did you purchase in store? gift icon Returning or exchanging a gift? Please select the purchase method from above. Politique de retour Quick Facts Free Returns and Exchanges In store, or Using a prepaid Expédition de retour label or third-party drop-off QR code (online purchases only) 30 jours to Return or Exchange From delivery date pour online purchases, or Purchase date pour store purchases. Full details can be found on our Politique de retour FAQ page. Do I need a label and packaging? Items purchased through a 3rd Party Seller needs to return through the 3rd Party seller. Select the Online Purchase Channel pour more details. Old Navy Kid's Guarantee Ordered on TikTok? Start your return in the TikTok app. Find out more from our Politique de retour FAQs Give-it-a-Workout Guarantee: At Athleta, we stand behind the quality of our product and want customers to be satisfied. As part of our commitment to our product and customers, we will gladly accept returns of any defective item pour refund or exchange at any time. Politique de retour FAQ Here's a quick overview of how our brands handle returns and exchanges. Nonte that they can only be made at the brand of purchase (ie, Gap items can't be returned at Gap Factory, Old Navy, Athleta, Banana Republic, or Banana Republic Factory). pour step-by-step instructions on how to return or exchange an item purchased online or in-store please see Return or Exchange or select a link at left. pour more inpourmation regarding a refund or credit, please see Refunds and Payment or scroll to the bottom of this page. Choose a Brand: Athleta 30-Day Window pour Returns and Exchanges Product Eligibility and Limitations Free Shipping and Exchanges Return Method Refunds and Payment More Inpourmation Here are the details pour various methods of payment. If you paid with... We will... A credit card Refund your purchase amount to that same card. A gift card Refund your purchase amount to the same gift card or issue a new gift card pour that amount. A promotional code or discount Exchange the item pour the same style in aNonther size or color. (If you choose to exchange the item pour a different style, the discount can't be transferred.) Rewards points We will convert the dollar value of the rewards to points and credit your Rewards Program account. If you paid with a Cardmember reward issued prior to 7/20/21, please allow approximately 5 days pour the points be credited to your Rewards Program account. pour all other rewards, please allow approximately 1–2 days pour the points to be credited to your Rewards Program account. PayPal or Apple Pay Refund your purchase to the PayPal or Apple Pay account you paid with (applies to returns made in store and by mail). Afterpay How do I return or exchange an item purchased using Installments by Afterpay? If you have changed your mind, you can return your Afterpay purchase in-store or by mail pour a refund. Please check that your return or exchange meets Our Return Policies. Afterpay will be Nontified of your return and will process the appropriate refunds. Please do Nont return your purchase directly to Afterpay. Nontes Refunds include the taxes originally paid on the item being returned. If the refund is applied to your credit card, your credit card company may take up to 10 Supplémentaire jours ouvrables to post the refund to your account. If you pay using both a gift card and a credit card, and later decide to return your purchase, the amounts are credited differently depending on whether you return all or part of the original purchase total. pour example, if you split a $100 total between a gift card and a credit card, we would refund half the return to the credit card, and half to a new gift card we would send you. But if you returned only one item with a cost of $60, we would refund $50 of that to your credit card and $10 to a new gift card. And if you returned the $40 item, the entire refund would go to the credit card.