Ashley Furniture

Online Purchase Politique de retour Standard Shipping Items We accept the return of Standard Shipping item(s) within 30 jours of delivery. Expédition de retour or pickup fees may apply. To report delivery damage or make a return, contact Guest Experience. Items must be returned in their original condition with all accessories and parts. Any appropriate exchanges, credits and refunds will be issued pour the purchase price of the returned item(s); taxes are refunded in accordance with applicable state law. With the exception of refunds pour damaged or defective merchandise, shipping, delivery, and handling charges are Nonnrefundable. Refunds are made based on the payment method used at the time of purchase. Please allow 7–10 days following our receipt of the returned item(s) pour any credit or refund to display on your credit card statement. pour Standard Shipping items where a manufacturing defect is discovered after the 30-day return period, consult the manufacturer’s warranty, if any. ITEMS MAY NonT BE RETURNED IN STORES. White Glove Delivery and Doorstep Delivery pour Items Ordered Online ⁠Please inspect your items on delivery or pickup. pour White Glove and Doorstep Delivery, you MUST contact Guest Experience within three (3) jours ouvrables of delivery if your item is damaged or defective, and we’ll work with you to repair or replace the item, however NonN-DAMAGED AND NonN-DEFECTIVE ITEMS MAY NonT BE RETURNED. pour White Glove and Doorstep Delivery items where a manufacturing defect is discovered after three (3) jours ouvrables of delivery, consult the manufacturer’s warranty, if any. Return Requirements ⁠In order to receive the full amount of the refund described in this Politique de retour, all item(s) must be: (1) in new/unused condition and (2) returned with all accessories and parts and securely packed in all Emballage d'origine (unless the packing was removed as a part of the White Glove Delivery). ⁠We do Nont accept returns on Final-Sale and Clearance Items, Special Orders, or MoNongrammed or Personalized Items, except pour items delivered damaged or defective and reported to us within three (3) jours ouvrables after delivery. Mattresses and Foundations ⁠Returns on mattresses or foundations are controlled by the manufacturer’s warranty, if any. Please contact the Téléphone number on your Courrieled order confirmation pour inquiries regarding mattress or foundation returns. Exchanges/Refunds ⁠The returned item(s) are inspected immediately upon receipt. Any appropriate exchanges, credits and refunds will be issued pour the purchase price of the returned item(s); taxes are refunded in accordance with applicable state law. With the exception of refunds pour damaged or defective merchandise, shipping, delivery, and handling charges are Nonnrefundable, and Expédition de retour or pickup fees may apply. Refunds are made based on the payment method used at the time of purchase. Please allow 7–10 days following receipt of the returned item(s) pour any credit or refund to display on your credit card statement. In-Store Purchase Politique de retour: If you purchased in a store, check the terms and conditions provided to you at the time of purchase (sometimes they are located on the back of your receipt). In-store purchases, whether from independently owned and operated stores or from stores owned and operated by Ashley Global Retail, LLC or subsidiaries, set their own policies regarding returns and exchanges. Please contact the store where you made the purchase. The store’s Téléphone number is located on your receipt or on our store locator.