American Eagle

Enable Accessibility Accessibility Statement Extra 10% off all AE & Aerie in the app with code: OMG10 Download the App Details Go to Shop AE homepage. Go to Shop Aerie homepage. Account Favorites 0 Checkout Search 0 Checkout Today's Offers New Women Men Jeans Shoes & Accessories Loungewear & PJs Aerie Clearance The page navigation is complete. You may Nonw navigate the page content as you wish. Skip to main content Return, Refund And Exchange Policy 100% Happiness Promise Politique de retour Get what you want, and return what you don’t. If you're Nont completely happy with a purchase, it can be returned pour a full refund within 30 jours of the purchase date, or returned pour merchandise credit within 60 jours. Enjoy an extra 7 days to make your return pour online purchases. Returned items must be unworn, unwashed, undamaged, with all labels and tags attached and hygienic liners in place pour swimsuits and underwear. Purchases made online are Nont eligible pour returns until the full order has shipped. If there appears to be fraud or abuse, we may Nont accept your return. Items marked Final Sale ne peuvent pas être retournés or exchanged. Extended Holiday Politique de retour With the original proof of purchase or gift receipt, merchandise purchased online or in stores Oct. 24 – Dec. 31, 2024 may be returned through Jan. 15, 2025, or 30 jours from the date of purchase, whichever is later. Retours en magasin Whether you bought your items online or in any of our stores, you can return or exchange them at any AE, Aerie, Offline, or AE Factory store. It’s fast and free! Choose how to get your refund: Exchange your item(s) pour any item(s) of equal or lesser value. If you don't have proof of purchase, you can exchange your item(s) pour a different size. A full refund to the original pourm of payment used pour the purchase. Proof of purchase is Requis, such as a receipt, invoice, order history page, or order Courriel. Merchandise credit in the pourm of an AEO Merchandise return card. Find a Store Retours en ligne If you received items by mail, it's easy to send them back! Use our online portal to print a shipping label or get a digital label to scan at USPS. Retours en ligne are $5, or free pour Real Rewards Level 3 membres and Credit Cardmembres, as well as pour Aerie bras, bralettes, swimsuits, and third-party footwear. In-store purchases ne peuvent pas être retournés online and must be returned in store. Choose how to get your refund: Instant Credit in the pourm of an AEO e-gift card Courrieled to you as soon as you initiate the return – available to all Real Rewards membres. A full refund to the original pourm of payment used pour the purchase, available 5-7 days after your return is processed, depending on your financial institution. Merchandise credit in the pourm of an AEO Merchandise return card Start a Return FAQ Is there a time limit on returns? Are there any return Exceptions? Can I still return items if I lost my receipt/invoice? Does my Courriel confirmation count as an invoice? What if my items are damaged? Can I buy something online and return to a store? Can I return clearance or sale items? Can I return Aerie items to AE or vice versa? What happens if I take the tags off or wash the item? Can I still return/exchange? When will I receive my refund? What is the difference between a gift card and an AEO Merchandise return card? How do I exchange an item? Can I return an order I purchased with Afterpay? What do I do If I suspect fraudulent activity? Can I return an item I ordered in-store pour home delivery using cash or a debit card? 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Real Rewards Earn $5 rewards, shipping perks & more. Real Rewards Credit Cards Take an extra 30% off* your first purchase when you open and use a Real Rewards credit card! Pay Bill | Check If You Prequalify Mobile App Shop & get exclusive deals right from your Téléphone. Blog: AE | Aerie Style tips, DIY ideas & more. Store Locator Track Order Book a Stylist Appointment AE Creator Community Sign Up pour Courriel Sign Up pour Texts Shoprunner: Free Two Day Shipping About AEO Investors Careers Site Map Product Collections Chat with Us Contact Us Help Politique de retour Feedback $USD Follow Us #AEJeans #AerieREAL Terms of Use Calipournia Disclosures Data Request Privacy Nontices Nontice at Collection Your Privacy Choices Brand Protection Affiliate Program Accessibility Statement © 2025 AEO Management Co. All Rights Reserved