Adidas

Adidas Return Policy Return Window: 30 days from delivery Return Conditions: - Items must be unworn, unused, and in original condition - Original packaging and tags must be attached - Proof of purchase required (receipt or order confirmation) Return Methods: 1. Online Returns: Via Adidas account returns portal 2. In-Store Returns: At any Adidas retail location 3. Mail Returns: Using prepaid return label Return Shipping: Free with prepaid return label Restocking Fee: None Processing Time: - Refunds: 5-14 business days - Exchanges: 3-7 business days Special Policies: - Holiday extension: Extended return window for purchases made November 1 - December 31 - VIP members: Additional 15 days for Adidas Creators Club members - Faulty merchandise: 7-10 business days processing Exclusions: - Personalized or customized items - Sale items marked as final sale - Gift cards - Digital products - Items without proof of purchase - Items not in original condition Contact Information: - Phone: +1-800-982-9337 - Email: [email protected] - Returns: [email protected]