Bass Pro Shops

How Do I Return My Order? Let us help you start your return! Please answer a few brief questions and we can advise you how your return or exchange can be completed. PLEASE TELL US HOW THE ITEM YOU WILL BE RETURNING WAS PURCHASED/RECEIVED? I purchased it online or by phone. HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM? By Mail The fastest way to get your refund or start the exchange process is to have a return label issued. Use one of the links below and provide your order number and the email address used on the order to request a return label. Issue Return Label For Bass Pro Shops Order I Wasn't Able to Issue a Label or I Need More Help I Need an Exchange Item At a Retail Store Near Me Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items Yes, the item I want to return is on that list I purchased it at a US retail store. HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM? By Mail Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items ARE YOU RETURNING SUNGLASSES PURCHASED AT A SUNGLASS HUT KIOSK IN ONE OF OUR RETAIL STORES? Yes Sunglass Hut purchases must be returned at the retail location where they were purchased and cannot be returned by mail. DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE? Yes DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS? Yes Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. Find a Retail Store Near Me Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to connect with our customer service and we can continue to help work with you to resolve the issue. Connect with Bass Pro Customer Service Follow the link. No Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further. Connect with Bass Pro Customer Service Follow the link. No Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. I Have Additional Questions Connect with Bass Pro Customer Service No DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE? Yes DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS? Yes Here are instructions for returning the item to us by mail. Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821. Print Return Form Follow the link I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue. Chat with Bass Pro Customer Service Follow the link. No Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further. text Connect with Bass Pro Customer Service Follow the link. No Without a store receipt or other purchase, the item can only be returned for an exchange or gift card. No refunds would be available. Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please contact our customer service us so we can help resolve the issue. Chat with Bass Pro Customer Service At a Retail Store Near Me Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items DO YOU HAVE YOUR RECEIPT OR PROOF OF PURCHASE? Yes DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS? Yes Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. Find a Retail Store Near Me Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue. Connect with Bass Pro Customer Service Follow the link. No Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further. Connect with Bass Pro Customer Service Follow the link. No Without a store receipt or other purchase the item can only be be returned for an exchange or gift card. No refunds would be available. Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. I Have Additional Questions Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue. Connect with Bass Pro Customer Service Follow the link. The item was a gift purchased by someone else. DO YOU HAVE A GIFT RECIEPT OR OTHER PROOF OF PURCHASE FROM THE ORIGINAL PURCHASER? Yes DOES THE RECEIPT SHOW THE PURCHASE WAS MADE WITHIN THE PREVIOUS 60 DAYS? Yes HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM? By Mail Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821. Print Return Form Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue. Connect with Bass Pro Customer Service Follow the link. Chat with Cabela's Customer Service Follow the link Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue. Connect with Bass Pro Customer Service Follow the link. At a Retail Store Near Me Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring the original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter the store and approach the greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. Find a Retail Store Near Me Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve. Connect with Bass Pro Customer Service Follow the link. Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was recevied damaged, defective, or we made a mistake on the order please chat with us so we can help resolve. Connect with Bass Pro Customer Service Follow the link. No Returns are limited to 60 days from the date of purchase. If you have a warranty issue with your item please chat with us so we can help further. Connect with Bass Pro Customer Service Follow the link. No Without a proof of purchase, returns would be for an exchange or gift card only. HOW DO YOU WANT TO RETURN/EXCHANGE THE ITEM? By Mail Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items Here are instructions for returning the item to us by mail. Use the button below to print and complete a return form and mail your return to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821. Print Return Form Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve the issue. Connect with Bass Pro Customer Service Follow the link. Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue. Connect with Bass Pro Customer Service Follow the link. At a Retail Store Near Me Let's make sure your item is eligible to be returned. Are you wanting to return any of the following items: Firearms Ammunition Black Powder Firearms Primers Reloading Lead Brass or Bullets Treestands Mouth Calls (ex: Waterfowl, Turkey, and Big Game Calls, etc) No, I am not returning one of these items Here are some general instructions for returning an item at one of our retail stores. STEP 1: WHAT DO I BRING? Bring original receipt or order number and a form of photo ID. Don’t have a receipt? If you do not have the receipt, a valid picture ID will be required. An even exchange or merchandise only card will be issued. We reserve the right to limit the number of returns without a store receipt or order number. (We will make every attempt to process your return without ID, but in some instances, ID will be required. Acceptable forms of ID include US or Canadian Driver's License, US State ID, Canadian Province ID, US Military ID, Laser Visa or Passport.) How are refunds issued? If your store receipt reflects that you paid by cash or check, you will be refunded in cash at the store. If you paid with a credit card, a credit will be issued to the credit card you used. STEP 2: WHERE DO I GO? Enter store and approach greeter’s desk to have merchandise checked then to Customer Service for processing a refund or exchange. Find a Retail Store Near Me Follow the link. I Have Additional Questions We're sorry we weren't able to fully answer your questions or resolve your issue. Please use one of the buttons below to chat with our customer service and we can continue to help work with you to resolve. Connect with Bass Pro Customer Service Follow the link. Yes, the item I want to return is on that list We're sorry, your item is not returnable. If the item was received damaged, defective, or we made a mistake on the order please chat with us so we can help resolve the issue. Connect with Bass Pro Customer Service Follow the link.