Walgreens

Pharmacy & HealthUS

Retailer Information

Company Name

Walgreens

Legal Name

Walgreens Boots Alliance, Inc.

Business Category

Pharmacy & Health

Headquarters

Deerfield, US

Status

Active

Return Policy

Official Return Policy URL

Visit the retailer's official return policy for the most up-to-date information.

https://www.walgreens.com/topic/help/generalhelp/return_policy.jsp

Policy Attributes

Return Window

30 days

Restocking Fee

None

Return Conditions
  • Eligible items purchased at Walgreens or on Walgreens.com
  • Returned within 30 days of purchase date
  • Accompanied by original receipt or order number
  • Subject to verification process and applicable laws
Exclusions
  • gift cards
  • pre-paid cards
  • phone cards
  • mobile phones
  • bathing suits
  • underwear
  • earrings
  • sexual wellness items
  • seasonal products
  • hazmat items
  • COVID-19 testing kits
  • prescriptions
  • contact lenses
Contact Information

1-877-250-5823

Full Policy Text

What is the Walgreens.com return policy? Eligible items purchased at Walgreens or on Walgreens.com may be returned or exchanged at any Walgreens store within 30 days of purchase date and must be accompanied by the original receipt or Order number. Refunds will be issued to the original form of payment. Your satisfaction is 100% guaranteed on all Walgreens brand products! If you are not completely satisfied, return the unused portion to a local Walgreens or Duane Reade store and we will refund the full price including shipping. All returns and exchanges are subject to our verification process and to applicable laws. We reserve the right to limit, or refuse returns or exchanges, including if the return is a potential health or safety risk, violates or abuses the return policy, or involves any fraudulent activity. Walgreens reserves the right to modify its return policy at any time. Restricted Items We cannot accept returns for gift cards, pre-paid cards, phone cards, mobile phones, bathing suits, underwear, earrings, sexual wellness items, seasonal products, hazmat items, or COVID-19 testing kits. Oversized Items For large bulky items such as electric wheelchairs, scooters, lift chairs, and oversized home medical equipment please contact Customer Care at 1-877-250-5823 for special return instructions. Do NOT return these items to a store. NOTE: This policy does not apply to prescriptions or contact lenses see Returns: Pharmacy and Returns: Contact Lenses for more information. Additionally, hearing aids can be returned within 45 days or purchase.

Return Policies Guide

Comprehensive return policy information for major retailers worldwide.

Contact

For questions about return policies, please contact the individual retailers directly.

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