Schwarz

Discount Retail • DE

Return Policy

Schwarz-de accepts returns within 90 days with your receipt and original packaging, though gift cards, alcohol, and certain non-food items are excluded.

Return Window

90 days

Fees

None

Receipt Required
Yes
Return Methods

Not clearly stated in official source

Original Packaging: Required

Refund Methods

Original payment method

Conditions

  • Food and Non-Food items may be returned to any Lidl location for a full refund within 90 days of purchase with receipt.
  • No receipt? A store credit will be issued at the lowest selling price.
  • Products must be returned in original packaging.

Exceptions & Non-Returnable Items

  • Gift cards
  • Alcohol (subject to local regulations)
  • Lidl non-food items (outside of 90-day return window and warranty claims)
  • National branded items
  • Returns not related to product quality or customer preference
  • More than one eligible product under Lidl Love It Guarantee
Contact: Unknown
Full Policy Text
What is your return policy? NOTICE Effective 3/1/25, warranty claims for Lidl Branded Non-Food items that are outside 90 days of purchase will no longer be accepted without a receipt. Food and Non-Food items may be returned to any Lidl location for a full refund within 90 days of purchase with receipt and the full amount will be refunded to the original form of payment. Original form of payment should be present for processing. No receipt? No problem! A store credit will be issued at the lowest selling price. Gift cards cannot be returned and refunded. Alcohol returns are subject to local regulations. If you're unsatisfied with a Lidl-branded food product, simply check the packaging for the Lidl Love It heart symbol—you’re eligible for both a refund and a replacement. ***Applies only to Lidl private label food products. Excludes Lidl non-food, gift cards, alcohol, national branded items, or returns not related to product quality or customer preference. Products must be returned in original packaging. If more than one eligible product is returned, the Lidl Love It Guarantee will only apply to one eligible product. Other exceptions may apply. See store for details. Non Food Lidl Brand Warranty Returns (defined as purchases beyond 90 days that have a 3 year warranty) can be returned to the store for full refund with receipt only. For other inquiries about warranty returns please contact us here.

Retailer Information

ID
schwarz-de
Legal Name
Schwarz Group (Lidl/Kaufland)
Business Category
Discount Retail(Grocery, General Merchandise, Hypermarket)
Headquarters
Neckarsulm, DE
Status
Active
Founded
1930
Online Presence
Omnichannel
Revenue
$133.6 billion
Stock Ticker
Private

Schwarz Group is a German multinational retail company that operates the Lidl and Kaufland store chains. Founded in 1930, it is one of the largest retailers in Europe and the fourth-largest retailer in the world by revenue.

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