Red Wing Shoes

Returns Support Support Contact Us Order Status Shipping Returns Repairs Preventing Fraud For Dealers For Dealers Media Hub Request Form Dealer Request Form Our Goal is Simple: A Great Shopping Experience for You We want you to love your Red Wing purchase. If for any reason you're not completely satisfied, we've made returns easier than ever. We will issue a refund if the item is in its original condition. How Do I Return My Online Order? You can return online orders at any Red Wing store or return through the mail. Visit a store location or use our online return process within 30 days of receiving your order. In-store Returns: Visit any Red Wing store to return your online order in person. Online Returns: If you prefer to return by mail, visit the Order Status page and follow the online return process. Free Return Shipping: We offer free return shipping for all online returns. Refunds: Once we receive your returned item, we'll process your refund to the original payment method. How Do I Return My Store Purchase? For purchases made at one of our Red Wing stores, please return the item to the same store where you made the purchase. Make sure to bring your receipt. Store-specific return policies may apply, so feel free to contact the store for any additional details. Warranty Returns If you're returning a product for warranty purposes, please visit our Warranty Information page for full details on how to process your warranty return. Questions? If you have any concerns or need assistance with your return, we're here to help. Contact our customer service team at 1-800-733-9464 or Contact Us.