Price Chopper
Grocery • US
Status: Active
Return Policy
Official PolicyLast verified December 8, 2025
Price Chopper allows you to return most items within 14 days without a receipt, though perishable, custom, or personalized items cannot be returned.
Return Window
14 days
Fees
None mentioned
Receipt Required
NoReturn Methods
Not clearly stated in official source
Original Packaging: Not required
Refund Methods
Original payment method, Store credit, Cash
Conditions
- •Receipt required
Exceptions & Non-Returnable Items
- •Perishable items
- •Custom or personalized items
Full Policy Text
Return Policy
Price Chopper offers a customer satisfaction refund policy with specific guidelines for in-store and online purchases.
In-Store Purchases:
- Receipt required for all refunds along with returned product
- Refunds credited to original payment method
- Check payments: 10-day hold to ensure payment cleared
- Non-perishable products: Full refund within 14 days with receipt and product
- Without receipt: Exchange offered or store credit based on lowest price in last 60 days (cash for amounts under $10)
- WIC items: Exchange only
- Gift cards, phone cards, prepaid cards: Not eligible for refunds
Online Purchases:
- Cannot be returned to store
- Price Chopper app orders: Report issue via text link, select reason, submit for refund (Instacart confirms via email)
- Instacart app orders: Access account > Your Orders > Rate Order/Report issue > select reason and item (Instacart confirms via email)
Special Considerations:
- 14-day return window for non-perishables with receipt
- Store credit based on 60-day lowest price without receipt
- Separate process for online vs in-store purchases
Retailer Information
Retailer Information
Official Website: https://www.pricechopper.com
- ID
- pricechopper-us
- Legal Name
- The Golub Corporation
- Website
- https://www.pricechopper.com
- Business Category
- Grocery(Pharmacy, Supermarket)
- Headquarters
- Schenectady, New York, US
- Status
- Active
- Founded
- 1932
- Online Presence
- Omnichannel
An American supermarket chain operating stores throughout the northeastern United States.