Mark's

Returns Online Return Policy Damaged or Defective Item Wrong Item, Colour or Size Product Warranties Return Policy Please return your unused, unworn or Manufacturer defective item within 100 days, with your original receipt for a full refund (minus the shipping charge). All returns without a receipt will be credited to a store merchandise card, at the lowest system price in the last 14 months. All returns with a gift receipt will be credited to a merchandise card at the price paid on the gift receipt. Shipping charges for online orders can not be refunded. Jumpstart donations will not be refunded. Refunds will be in the same form of payment originally used for the purchase. If PayPal is used for payment, the item(s) may be returned to our Marks retail store locations to receive a refund. PayPal returns at our Marks store locations will credit a debit or credit card. Excludes select online Clearance items noted as "Final Sale" which will not be refunded. OUR SWIMWEAR RETURN POLICY Women’s swimsuit returns must have the original tags and hygienic liner still attached and be in sellable condition OUR MASK RETURN POLICY All masks and face covering sales are final *Terms and conditions apply. Terms and conditions 100-Day Boot Guarantee: We expect your boots to do the job they've been designed to do. Flawlessly. However, if at any time during the first 100 days after purchasing them you experience a manufacturer defect, we want to know about it. Simply bring them and your original receipt into any Mark's store and we will replace them. Refunds and exchanges cannot be processed after 100 days. Returning An Online order: Returns of online ordered products purchased on Marks.com will be accepted at Mark's stores across Canada. If this is not convenient for you we offer a self serve option to return your merchandise. Refunds will be in the same form of payment originally used for the purchase and will take up to 30 days for processing from the date of receipt at our returns department. We will send an email confirmation to you once your return has been processed. If your order arrived in a single delivery (one box or bag), CLICK HERE to launch the self serve returns tool. OR If your order arrived in multiple deliveries or if your prefer assistance, please contact Customer Service.