Loblaws
Grocery • CA
Return Policy
Main WebsiteLast verified October 3, 2025
Loblaws allows returns within 14 days with original packaging, no receipt needed, but gift cards, phone cards, and event tickets cannot be returned.
Return Window
14 days
Fees
None
Receipt Required
NoReturn Methods
Not clearly stated in official source
Original Packaging: Required
Refund Methods
Exchange or refund
Conditions
- •Original tags
- •Original packaging
Exceptions & Non-Returnable Items
- •Gift cards
- •Phone cards
- •Special event tickets
- •Books
- •Newspapers
- •Magazines
- •Pierced earrings
- •Hats
- •Underwear
- •Opened packages of sheets or pillows
- •Prescription drugs
- •Tobacco
- •Lottery
- •Seasonal event merchandise
- •Clearance items
- •Software
- •VHS’
- •CD’s
- •Video games (if opened and not defective)
Contact: Not mentioned
Linking to retailer main site: https://www.loblaws.ca
Full Policy Text
Returns with Original Receipt: Merchandise may be returned for exchange or refund within 14 days of purchase with original tags and packaging. Exchange only after 14 days. Some exceptions apply.
Returns without Original Receipt: Exchange may be offered for product in its original package, depending on condition of product and date of purchase. Photo identification may be required.
Home, Electronics and Leisure: All sales are final after 30 days. Software, VHS’, CD’s and video games are only refunded when in original sealed package, with exchange for same item being offered if the product is opened and defective.
The Try It You’ll Love It GuaranteeTM: If you are not completely satisfied with the quality of any President’s Choice® food or no name® food products, Teddy’s Choice® or Exact® products, simply return it along with receipt or original package for and exchange or refund.
All sales are final on: Gift cards, phone cards, special event tickets, books, newspapers, magazines, pierced earrings, hats, underwear, opened packages of sheets or pillows, prescription drugs, tobacco, lottery, seasonal event merchandise and clearance items.
How can I order flowers?
Flowers can be purchased online at www.flowermarkets.ca, by phone at 1-800-472-7363 or directly by calling an individual store. Visit the store finder on our website to locate more information.
Do stores prepare fruit baskets?
Fruit baskets can be ordered through our floral departments and Salad bars. Kindly contact your closest store for more information. Visit the store finder on our website to locate more information.
Retailer Information
Retailer Information
- ID
- loblaws-ca
- Legal Name
- Loblaw Companies Limited
- Website
- https://www.loblaws.ca
- Business Category
- Grocery(Pharmacy, General Retail)
- Headquarters
- Brampton, Ontario, CA
- Status
- Active
- Founded
- 1919
- Online Presence
- Omnichannel
- Parent Company
- George Weston Limited
- Stock Ticker
- L
Loblaws is a leading Canadian food and pharmacy retailer, operating a vast network of grocery stores and pharmacies across the country.