Ll Bean

Clothing • US

Return Policy

L.L.Bean accepts returns within one year with a receipt, provided the item is not damaged by misuse, accidents, or excessive wear.

Return Window

one year

Fees

None

Receipt Required
Yes
Return Methods

Not clearly stated in official source

Original Packaging: Not required

Refund Methods

Original method of payment

Exceptions & Non-Returnable Items

  • Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
  • Products showing excessive wear and tear
  • Products lost or damaged due to fire, flood, or natural disaster
  • Products with a missing label or label that has been defaced
  • Products returned for personal reasons unrelated to product performance or satisfaction
  • Products that have been soiled or contaminated, until they have been properly cleaned
  • Returns on ammunition either in our stores or through the mail
  • Certain products that are restricted from importation into the United States or require a license
  • On rare occasions, past habitual abuse of our Return Policy
Full Policy Text
Return Policy If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship. We require proof of purchase to honor a refund. If you provide us your information when you check out, we will typically have a record of your purchase. Otherwise, we require a physical receipt. Please include your proof of purchase with the products you wish to return in your package of returned item(s). We will reimburse the original purchase price to your original method of payment . Special Conditions To protect all our customers and make sure that we handle every return with reasonable fairness, we cannot accept a return (even within one year of purchase) in certain situations, including: Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage) Products showing excessive wear and tear Products lost or damaged due to fire, flood, or natural disaster Products with a missing label or label that has been defaced Products returned for personal reasons unrelated to product performance or satisfaction Products that have been soiled or contaminated, until they have been properly cleaned Returns on ammunition either in our stores or through the mail Certain products that are restricted from importation into the United States or require a license On rare occasions, past habitual abuse of our Return Policy

Retailer Information

ID
llbean-us
Legal Name
L.L.Bean, Inc.
Business Category
Clothing(Outdoor Recreation, Footwear, Home Goods)
Headquarters
Freeport, Maine, US
Status
Active
Founded
1912
Online Presence
Omnichannel
Stock Ticker
Private
Customer Contact
1-800-441-5713

Ll Bean is a retail company operating in the General Retail sector.

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Ll Bean Return Policy: one year, Fees, Exceptions