Levi S

Returns and Exchanges We want you to love your new Levi’s® purchase. If for any reason you’re not fully satisfied, we will gladly accept your returns or exchanges if the merchandise is in its original and unworn condition, defective, or an incorrect item with original tags attached. Items may only be exchanged once for a different size. For online purchases, returns and exchanges must be initiated within 30 days from the delivery date, while in-store purchases must be returned or exchanged within 30 days of the purchase date. Just so you know, we are not responsible for the storage, return, or retrieval of any items that do not follow our return guidelines, such as merchandise that is worn, missing tags, altered, or otherwise outside of policy. Returns and Exchanges Policy Online purchases: Returning items purchased on Levi.com or Levi’s® App is free of charge in-store. Returns are FREE for Red Tab™ Members. For non-members a $7.50 returns processing fee will be deducted from your refund. Items marked as Final Sale, along with shipping and handling fees, gift cards, gift wrap charges, and donations, are non-refundable. All refunds are made in the original form of payment. In-store purchases: Returning items purchased in-store at our retail or outlet locations (Levi’s®, Levi’s® Outlet) are free of charge in-store and must be returned or exchanged in-store and cannot be returned by mail, or Narvar. Items purchased in-store can be returned for a full refund with a receipt, using the original form of payment. Items must be in their original and unworn condition with original tags attached. Excludes customized products. In-store returns without a receipt will be issued store credit or exchange equal to the current selling price. Find your nearest store here. How to return an item I've purchased on Levi.com Red Tab™ members can begin your return or replacement by logging in to your account: Sign in to your Red Tab™ account here with your email and password. For non-Red Tab members who checked out as a guest: Start your exchange or return by clicking here. Enter your order number and email. Find your order: Locate your order number by hovering over your name at the top of the page and click "Order History." Initiate return or exchange: Find your order and click "Exchange or Return". Choose a return method: Select your preferred return method and follow the instructions. Mail-in or drop-off returns: Choose the item(s) you wish to return, then select "exchange or replace" or "return". Follow the prompts to complete your return or replacement request. Drop-off method: Choose your preferred drop-off method and location. Choose refund method (for returns): Select credit via gift card or original payment. Submit request: Click "Submit" to print your shipping label and receive drop-off instructions.