Garden of Life
• United States
Retailer Information
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://www.gardenoflife.com/returnsFull Policy Text
eCommerce | What is your return policy?
Please review our Satisfaction Guarantee
If you purchased from Gardenoflife.com, and you are not satisfied, you can request to return an item within 60 days of purchase. All refunds are applied to the original method of payment.
To return an item, contact Customer Service at 800-365-7709 or [email protected] to get an RMA number before sending back any products. Any products returned without an RMA number will not be refunded. We are available Monday-Thursday 8:30 AM to 6:00 PM, and Fridays 8:30 AM to 5:00 PM EST. To assist you, we will need your name, order number and the item number of the product you would like to return.
Please note the following.
Shipping costs are not reimbursed.
The customer is required to pay for shipping the products back to the warehouse.
Do not discard the product(s) before contacting us.
Do not return items to our corporate address. Any items returned to our corporate office will not be refunded.
Refunds will be issued after we receive and process your return.
Per our Satisfaction Guarantee Guidelines;
GOL reserves the right to verify information, require a valid proof of purchase, require you to return your Product to us, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Satisfaction Guarantee.