Famous Footwear

RETURN POLICY If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any store or send in your item by mail. As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes. Two Easy Ways To Return In Store (Free!) It’s famously easy to return your purchase at any store. No box? No receipt? No problem! We’re happy to look up your receipt with the credit/debit card used for the original purchase or by using your FAMOUSLY YOU REWARDS® account. If we can’t look up your original receipt, we’ll issue a refund in the form of store credit at the current selling price. There is no stocking fee for returns or exchanges. We reserve the right to limit or deny returns or exchanges regardless of receipt.* *Note: We may collect information from you to help manage our return/exchange process, to assist in protecting against malicious, deceptive, fraudulent, or illegal activity, and to help manage our relationship with you. Find a store near you By Mail What do I need to know? Famous Footwear offers $7.95 flat-rate shipping for returns by mail. You can print this pre-paid return shipping label and we'll deduct a return processing fee of $7.95 upon receipt of your return. If you would like to make a return by mail, please follow these steps: Click here to get your return label and packing slip. Re-package your order and place the packing slip inside the box. Affix the return shipping label to the outside of the box. Upon receipt of your return, we'll deduct a return processing fee of $7.95 from your return order refund. Please Note: We only process returns at FamousFootwear.com if your purchase was made at FamousFootwear.com or shipped to your home. (In-store purchases cannot be mailed for refund and may be returned to any Famous Footwear store.) Exchanges are only available in stores.