Dollar General
• US
Retailer Information
Company Name
Dollar General
Headquarters
US
Status
Inactive
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://dollargeneral.service-now.com/csp?id=kb_article_view&sys_kb_id=ed9c94fb1b6eed100448a86a234bcbfe* Using main website URL
Policy Details
Return Window
90 days
Fees
None
Conditions
- •Unused condition
- •With tags
Exceptions
- •Tobacco Products
- •Propane Cylinders
Contact Information
https://dollargeneral.service-now.com/dg
Full Policy Text
Return Policy
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Returns With Receipt — Digital or Register
Refunds with a receipt for merchandise in the original packaging are always given within 90 days of purchase. Select seasonal merchandise may only be exchanged for identical items.
Opened Electronic Merchandise like CDs, DVDs & Software will be exchanged for identical titles.
Customer refunds or exchanges on Tobacco Products are not allowed under any circumstances.
All Alcoholic Beverages that are returned must be accompanied by the receipt of purchase. Only refunds will be given for Alcoholic Beverages. Exchanges are not permitted. The refund must take place at the store where the Alcoholic Beverage was purchased.
Customer refunds on Propane Cylinders are not allowed. Exchanges will be made for defective Propane Cylinders only.
Returns Without Receipt
Merchandise returned without a receipt will be exchanged for merchandise of equal value or a Gift Card of equal value. EBT/SNAP eligible items must be returned in accordance to USDA regulations.
Updated: 03/18/2025