Dollar General

US

Retailer Information

Return Policy

Official Return Policy URL

Visit the retailer's official return policy for the most up-to-date information.

https://dollargeneral.service-now.com/csp?id=kb_article_view&sys_kb_id=ed9c94fb1b6eed100448a86a234bcbfe

* Using main website URL

Policy Details

Return Window

90 days

Fees

None

Conditions
  • Unused condition
  • With tags
Exceptions
  • Tobacco Products
  • Propane Cylinders
Contact Information

https://dollargeneral.service-now.com/dg

Full Policy Text

Return Policy Article metadata. 4mo ago4 months ago This article has 353 views.• 353 Views This article has average rating: 4 out of 5 stars• (*)(*) (*) (*) ( ) Returns With Receipt — Digital or Register Refunds with a receipt for merchandise in the original packaging are always given within 90 days of purchase. Select seasonal merchandise may only be exchanged for identical items. Opened Electronic Merchandise like CDs, DVDs & Software will be exchanged for identical titles. Customer refunds or exchanges on Tobacco Products are not allowed under any circumstances. All Alcoholic Beverages that are returned must be accompanied by the receipt of purchase. Only refunds will be given for Alcoholic Beverages. Exchanges are not permitted. The refund must take place at the store where the Alcoholic Beverage was purchased. Customer refunds on Propane Cylinders are not allowed. Exchanges will be made for defective Propane Cylinders only. Returns Without Receipt Merchandise returned without a receipt will be exchanged for merchandise of equal value or a Gift Card of equal value. EBT/SNAP eligible items must be returned in accordance to USDA regulations. Updated: 03/18/2025

Return Policies Guide

Comprehensive return policy information for major retailers worldwide.

Contact

For questions about return policies, please contact the individual retailers directly.

© 2026 Return Policies. Return Policies Guide.