Caterpillar
Retail • US
Retailer Information
Company Name
Caterpillar
Legal Name
Caterpillar Inc.
Website
https://www.caterpillar.comBusiness Category
Retail
Headquarters
US
Status
Active
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://www.caterpillar.com/returnsPolicy Details
Return Window
30 days
Fees
None
Conditions
- •Item must be returned within 30 days of order date
- •Clothing and footwear must be unworn
Contact Information
MPC Promotions Shopcat Returns Dept 4300 Produce Rd Louisville, KY 40218
Full Policy Text
Refund Policy
If you are not satisfied with your shopcaterpillar.com purchase, simply return the item within 30 days of the order date. Please include the packing slip with the return information filled out. Clothing and footwear must be unworn for a refund or exchange. Unfortunately, we cannot refund your original shipping charge. If an item proves defective, we will cover the replacement’s shipping charge.
Please allow 10-15 business days for credits. They are subject to your bank’s processing time.
Ship returns to:
MPC Promotions
Shopcat Returns Dept
4300 Produce Rd
Louisville, KY 40218