Advance Auto Parts
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Retailer Information
Company Name
Advance Auto Parts
Status
Inactive
Return Policy
Policy Attributes
Return Window
30 days
Receipt Required
No
Original Packaging
Not Required
Refund Methods
Return Methods
✓ In Store
✓ By Mail
✓ Online
Full Policy Text
Advance Auto Parts Return Policy
We want you to be satisfied with your automotive parts and accessories purchase. Our return policy is designed to make returns easy and convenient.
Return Guidelines:
• Items can be returned within 45 days of purchase
• Original receipt or order confirmation required
• Items must be in original condition and packaging
• Core charges apply to certain parts
• Installation parts may have different return windows
Return Methods:
1. In-Store Returns: Visit any Advance Auto Parts location
2. Online Returns: Use our online return portal
3. Phone Returns: Call customer service for assistance
Refund Processing:
• Original payment method refunds take 3-5 business days
• Store credit issued immediately for in-store returns
• Core deposits refunded upon return of old part
Exceptions:
• Electrical parts are non-returnable once installed
• Custom or special order items cannot be returned
• Hazardous materials have special return requirements
• Clearance items marked as final sale
For technical support or return questions, contact our customer service team at 1-877-238-2623.