Acme Markets
Supermarket • US
Retailer Information
Company Name
Acme Markets
Legal Name
Acme Markets, Inc.
Website
https://www.acmemarkets.comBusiness Category
Supermarket
Headquarters
Malvern, US
Status
Active
Return Policy
Official Return Policy URL
Visit the retailer's official return policy for the most up-to-date information.
https://www.acmemarkets.com/customer-servicePolicy Details
Return Window
N/A days
Receipt Required
Yes
Refund Methods
Return Methods
✓ In Store
✓ Online
Full Policy Text
Return Policy
ACME Markets offers a customer satisfaction guarantee on most products, allowing for refunds or exchanges under specific conditions.
Money-Back Guarantee: For produce, meat, seafood, bakery, deli, and floral items, ACME Markets provides a money-back guarantee. If you are not 100% satisfied with these items, you can request a full refund.
Refund Process:
- Full refund issued when product and receipt are presented
- Refund method matches original form of payment
- For refunds without receipt over $10: manager approval required
Special Payment Methods:
- EBT refunds: Credited back to EBT account
- WIC refunds: Exchanged for same product or another approved WIC item of equal or lesser value
Third-Party Orders: If order was placed through third-party service, request refund directly through that party or visit ACME Markets store.
Delivery Guarantee: For orders sent through ACME stores or FTD network for delivery, ACME guarantees satisfaction on all delivered products. Perishable flowers and plants guaranteed to last seven days. Contact ACME Markets within that timeframe if not satisfied.
Special Considerations:
- ACME Markets reserves right to modify or cancel offers/orders and correct errors in typography, pictures, or pricing
- Specific information for online delivery and pickup purchases in Online Ordering Services Terms
Contact Information:
- Retail Store/Corporate: 877-723-3929
- Grocery Delivery & Pickup: 877-505-4040
- Available via web, mail, or chat