Synopsis

The 25% restocking fee for online returns is quite punitive. Consider carefully your online purchases.

Policy Statement

REFUNDS & EXCHANGES

  • If you are not completely satisfied with any merchandise purchase at a Family Dollar Store, please return the merchandise (within 30 days) to any Family Dollar Store. If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s).
  • Without a receipt, a Family Dollar return card will be issued.
  • At stores that accept SNAP Food Stamp benefits, any food items purchased with a SNAP Food card and returned without a receipt can be exchanged for other food items only.” – Menards web site

Quick Facts

Time Limit

 30 days

Receipt Required

 No

Restocking Fee

 No

Refund / Exchange

 Refund or exchange at customer’s option

Original Packaging Required

 No

Probability of Success

 High

Conditions

  • Return the merchandise (within 30 days) to any Family Dollar Store.
  • If you have a receipt, a refund will be issued to the original form of payment or exchanged for other merchandise item(s)
  • Without a receipt, a Family Dollar return card will be issued
  • At stores that accept SNAP Food Stamp benefits, any food items purchased with a SNAP Food card
  • and returned without a receipt can be exchanged for other food items only.

Exceptions

  • None

More Information

Please refer to Refunds and Exchanges on the Family Dollar web site.

American Return Policy List

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