Synopsis

It seems that every store has its own policy, but review of each store’s policy reveals that they appear to be identical.

Policy Statement

“What is your Replacement and Refund policy for your Wegmans stores in New Jersey (excluding Princeton and Bridgewater)?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

What is your Replacement and Refund policy for your Wegmans store in Princeton, NJ?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product (excluding wine purchases).

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Refunds cannot be given on any wine purchases.
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

What is your Replacement and Refund policy for your Wegmans store in Bridgewater, NJ?

Answer:

 Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product (excluding wine purchases).

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Refunds cannot be given on any wine purchases.
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

What is your Replacement and Refund policy for your Wegmans stores in New York?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refunds will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a valid driver's license (or equivalent).
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards, prepaid passes or tickets.

What is your Replacement and Refund policy for the Wegmans store in Maryland?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

What is your Replacement and Refund policy for the Wegmans stores in Virginia?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Refunds cannot be given on any wine purchases.
  • Exchanges on wine purchases can only be made daily during wineshop business hours (between 9:00AM - 9:00PM).
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes.

What is your Replacement and Refund policy for the Wegmans stores in Pennsylvania (including the Erie area)?

Answer:

Our goal is to do such a good job providing the finest quality products that you never have to bring anything back.  However, the reality is that every now and then, a return is necessary.  When that happens, we will gladly replace any unsatisfactory product.

If a refund rather than a replacement is requested:

  • An original register receipt, and your Shoppers Club Card please, for items over $5.00.  Refund will be given in the same form as payment was made.
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price.
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent).
  • Store Management reserves the right to deny any refund based on their discretion.

PLEASE NOTE:  Refunds CANNOT be given on gift cards, phone cards, prepaid cards or prepaid passes. - Wegmans web site

Quick Facts

Time Limit

 None

Receipt Required

 Yes

Restocking Fee

 No

Refund / Exchange

 Return or exchange, at customer’s option

Original Packaging Required

 Yes

Probability of Success

 Medium

Conditions

  • An original register receipt, and your Shoppers Club Card, for items over $5.00
  • Refund will be given in the same form as payment was made
  • Without a receipt, credit will be given in W Dollars on your Shoppers Club Card at the lowest sale price
  • Without a receipt, refunds over $25.00 will require a Shoppers Club Card plus a driver's license (or equivalent)
  • Refunds will not be given on any wine purchases
  • Exchanges on wine purchases can only be made daily during wineshop business hours (between 9:00AM - 9:00PM)
  • Store Management reserves the right to deny any refund based on their discretion

Exceptions

  • gift cards
  • phone cards
  • prepaid cards
  • prepaid passes

More Information

  1. Frequently Asked Questions on the Wegmans web site
  2. Wegmans Gift Cards

American Return Policy List

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