Synopsis

This is a good policy with few restrictions and no time limit. Giant Eagle brand products are eligible for double money back.

Policy Statement

Replacement and Returns Policy

Giant Eagle® is pleased to offer our customers the finest products. If for any reason, you are not completely satisfied, you may return any product.

Upon return of the item, the following guidelines apply:

  • Giant Eagle® will gladly replace any unsatisfactory product

If a refund rather than a replacement is requested:

  • Cash refund will be given on items under $5
  • Items over $5:
    • Require either a register receipt or the Giant Eagle Advantage Card® that was used for the purchase
    • Will receive a refund in the same form as payment was made
    • If no receipt or Giant Eagle Advantage Card®used for the purchase is available:
      • For purchases over $5, refunds will be offered in the form of a Giant Eagle® gift card. Customer ID may be required.
      • For purchases over $25, refunds will be offered at the discretion of store management in the form of a Giant Eagle® gift card. Customer ID may be required
    • Our Own Brand products are 100% guaranteed or double your money back. (same guidelines as above apply)
    • Refunds cannot be given on retailer gift card, phone cards, cigarettes or any other item where refund is not permitted under applicable law.” – Giant Eagle web site

Quick Facts

Time Limit

 None

Receipt Required

 No

Restocking Fee

 No

Refund / Exchange

 Return or exchange at customer’s option

Original Packaging Required

 No

Probability of Success

 Medium

Conditions

  • Cash refund will be given on items under $5
  • Items over $5 require either a register receipt or the Giant Eagle Advantage Card® that was used for the purchase
  • For purchases over $25, refunds will be offered at the discretion of store management in the form of a Giant Eagle gift card. Customer ID may be required
  • Our Own Brand products are 100% guaranteed or double your money back. (same guidelines as above apply)

Exceptions

  • Refunds are not given on retailer gift card, phone cards, cigarettes or any other item where refund is not permitted under applicable law

More Information

  1. Replacement and Returns on the Giant Eagle web site
  2. Giant Eagle Gift Cards

American Return Policy List

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