Synopsis

This is a straightforward 14 day return policy. Clearance items may not be returned.

Policy Statement

“What is your Return Policy?

Returns with Original Receipt: Grocery and non-food items may be returned for exchange or refund within 14 days of purchase with original receipt. We will gladly offer an exchange on product after 14 days of purchase date with original receipt.

Returns without Original Receipt: If you can't locate your receipt, simply provide photo identification and we will gladly offer an exchange on product in its original sealed package.

President's Choice & No Name: If you are not completely satisfied with the quality of any President's Choice or No Name products simply return the product for exchange or refund with the original receipt.

Clearance Items: Any product marked for clearance will be deemed final sale. – Fortinos web site

Quick Facts

Time Limit

14 days

Receipt Required

None

Restocking Fee

None

Refund / Exchange

Refund or exchange at customer’s option

Original Packaging Required

Yes

Probability of Success

High

Conditions

  • Grocery and non-food items may be returned for exchange or refund within 14 days of purchase with original receipt
  • Exchange on product after 14 days of purchase date with original receipt

Exceptions

  • Clearance Items

More Information

  1. FAQs on the Fortinos web site
  2. Fortinos Gift Cards
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Canadian Return Policy List